Technical Trainer

2 months ago

Melbourne, Victoria, Australia Ford Motor Company Full time

About the Role:

We are seeking a highly skilled and experienced Technical Trainer to join our team at Ford Motor Company. As a Technical Trainer, you will be responsible for delivering high-quality training programs to our technicians, ensuring they have the knowledge and skills needed to excel in their roles.

Main Responsibilities:

  • Develop and deliver comprehensive training programs for technicians, including curriculum training, new model training, and performance improvement training.
  • Assist dealers with technical training plans for technicians, review technical training materials, and provide in-depth instruction on Ford vehicle systems.
  • Supervise the Technical Training Centre and oversee the maintenance of the Technical Training Facility, including tools and equipment.
  • Prepare training classrooms and work bay readiness before conducting classroom training, including preparation of teaching aids, tools, and equipment.
  • Provide hands-on demonstrations and practical exercises to reinforce technician knowledge of Ford vehicles.
  • Ensure and maintain training facility, tools, and equipment for readiness and safety.
  • Update training attendance and student completion details to ensure accurate training history data and learner records.
  • Support the Technical Training Supervisor and FOA/FNZ SEO Manager(s) to meet technical training requirements and targets.

Requirements:

  • A Training certification and/or previous experience/roles in the Technical Training arena.
  • Strong presentation and facilitation skills, with the ability to engage and motivate trainees through interactive learning activities and demonstrations.
  • Above average proficiency with MS Office products.
  • Proficiency in using automotive diagnostic tools, software, and equipment, with the ability to demonstrate proper operation and troubleshooting techniques.
  • Strong verbal and written communication skills.
  • Full Australian Drivers Licence.

Preferred Qualifications:

  • Ford Master Technician or equivalent Ford technical training experience with strong diagnostic capability.
  • Understanding of Ford Dealer Service operations and previous Dealer/field experience.
  • Ability to build relationships with Technicians and Dealers.
  • Ability to maintain positive attitude and influence the team culture when faced with demanding internal and customer expectations and changing requirements.
  • Strategic mindset and strong analytical, systemic thinking and problem-solving skills.
  • Creative thinker/problem solver and ability to consider multiple points of view (flexibility).
  • Strong leadership, interpersonal, and analytical skills.
  • Strong negotiation skills with ability to create leverage.
  • Strong project planning skills, with ability to stay organized while managing multiple project components and programs.
  • Ability to understand and connect with Technicians.
  • Great written and oral communication skills.

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