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About Us
DigiCert is a leading global security authority that's disrupting its own category. Our encryption is trusted by major e-commerce brands, the world's largest companies, major cloud providers, entire country financial systems, and even surgically embedded pacemakers. We help companies put trust to work in the real world.
Job Summary
We're looking for a dynamic, enthusiastic, and innovative Senior Technical Trainer to design and develop DigiCert's certification programs. As a Senior Technical Trainer, you will analyze training needs, collaborate with subject matter experts, and facilitate online and live instructor-led training sessions for DigiCert internal staff, partners, and customers.
Responsibilities
- Analyze training needs through a needs assessment process, consulting with key stakeholders to identify performance improvement opportunities.
- Collaborate with subject matter experts to design, develop, and maintain learning content, including instructor-led and self-paced eLearning training on DigiCert products and services.
- Facilitate online and live instructor-led training sessions for DigiCert internal staff, partners, and customers.
- Act as project leader in managing deliverables, schedules, and overall implementation of programs.
- Create complex virtual lab environments that support our virtual, instructor-led training offerings.
- Contribute innovative approaches to field enablement by keeping current with new learning methods and technologies.
Requirements
- 3-5 years' experience working with enterprise PKI deployments, implementations, certificate enrollment automation, and issuance methods.
- Bachelor's degree in Information Technology or work experience or CompTIA A+, CompTIA Network+, and CTT+ certifications.
- Cloud-Hosted Virtual IT Labs (VMWare, CloudShare).
- MS Office (Word, PowerPoint, Excel).
- Learning Management Systems (Moodle).
- eLearning Content Development Tools (Articulate Rise, Adobe Captivate).
What We Offer
- Generous time off policies.
- Top-shelf benefits.
- Education, wellness, and lifestyle support.
