Senior Technical Trainer
4 weeks ago
Job Summary
DigiCert is seeking a dynamic and innovative Senior Technical Trainer to design and develop the company's "Technical Professional" and "PKI Architect" certification programs. The ideal candidate will have experience working with enterprise PKI deployments, implementations, and certificate enrollment automation.
Key Responsibilities
- Analyze training needs through a needs assessment process and consult with key stakeholders to identify performance improvement opportunities.
- Collaborate with subject matter experts to design, develop, and maintain learning content, including instructor-led and self-paced eLearning training on DigiCert products and services.
- Facilitate online and live instructor-led training sessions for DigiCert internal staff, partners, and customers.
- Act as project leader in managing deliverables, schedules, and overall implementation of programs.
- Create complex virtual lab environments that support virtual, instructor-led training offerings.
Requirements
- 3-5 years' experience working with enterprise PKI deployments, implementations, certificate enrollment automation, and issuance methods.
- Bachelor's degree in Information Technology or work experience or CompTIA A+, CompTIA Network+, and CTT+ certifications.
- Cloud-Hosted Virtual IT Labs (VMWare, CloudShare).
- MS Office (Word, PowerPoint, Excel).
- Learning Management Systems (Moodle).
- eLearning Content Development Tools (Articulate Rise, Adobe Captivate).
What We Offer
- Generous time off policies.
- Top-shelf benefits.
- Education, wellness, and lifestyle support.
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