Senior Technical Trainer
3 weeks ago
Job Summary
DigiCert is seeking a dynamic and innovative Senior Technical Trainer to design and develop training programs for internal staff, partners, and customers on DigiCert public key infrastructure (PKI) products and services.
Key Responsibilities
- Analyze training needs through a needs assessment process, consulting with key stakeholders to identify performance improvement opportunities.
- Collaborate with subject matter experts to design, develop, and maintain learning content, including instructor-led and self-paced eLearning training.
- Facilitate online and live instructor-led training sessions for DigiCert internal staff, partners, and customers.
- Act as project leader in managing deliverables, schedules, and overall implementation of programs.
- Create complex virtual lab environments to support virtual, instructor-led training offerings.
Requirements
- 3-5 years' experience working with enterprise PKI deployments, implementations, certificate enrollment automation, and issuance methods.
- Bachelor's degree in Information Technology or relevant work experience or CompTIA A+, CompTIA Network+, and CTT+ certifications.
- Cloud-Hosted Virtual IT Labs (VMWare, CloudShare).
- MS Office (Word, PowerPoint, Excel).
- Learning Management Systems (Moodle).
- eLearning Content Development Tools (Articulate Rise, Adobe Captivate).
What We Offer
- Generous time off policies.
- Top-shelf benefits.
- Education, wellness, and lifestyle support.
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