Strategic Talent Developer for Insurance Team

6 days ago


North Lakes, Queensland, Australia Fuse Recruitment Full time

Fuse Recruitment is a leading recruitment agency specialising in the insurance industry, actively sourcing top talent for esteemed clients. We are seeking a highly skilled Technical Capability Manager to join our team and drive strategic growth.

About the Role

This exciting opportunity presents a unique chance to make a tangible impact on team capability and performance. As a Technical Capability Manager, you will be responsible for developing and implementing strategic capability-building programs to elevate team performance and enhance operational success.

You will work closely with technical coaches and team leaders to create a positive impact, support operational success, and minimise claims leakage through strategic development programs. Your key responsibilities will include:

  • Developing and implementing strategic capability-building programs to elevate team performance
  • Collaborating with technical coaches and team leaders to reduce claims leakage
  • Creating and managing a career progression framework for skill development
  • Overseeing onboarding processes for new team members, ensuring smooth integration
  • Setting measurable goals for team development, including turnover and retention metrics
  • Evaluating and reporting on training outcomes, with a focus on continuous improvement
About You

To be successful in this role, you will need to have:

  • A background in technical skills development or insurance motor claims management
  • Proven experience in designing and evaluating impactful training programs
  • Strong leadership and communication skills for engaging a wide range of stakeholders
  • The ability to identify and address skill gaps to align with business objectives
  • Demonstrated success in developing innovative solutions for capability enhancement
  • A passion for fostering a culture of learning, growth, and collaboration

This role offers a competitive salary package, including a generous base salary of $90,000 - $110,000 per annum, as well as access to comprehensive training and development pathways. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.



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