Strategic Commercial Manager
7 days ago
The role of Commercial Manager at Auto & General is a critical position that requires a strategic thinker with a strong focus on network optimization, capacity, and supplier performance. As a key member of the Supply Relationship Leadership team, you will be responsible for creating a competitive landscape through effective network optimization and driving world-class contract management performance.
Key Responsibilities:
- Identify and realize market and internal opportunities to create competitive advantages.
- Have oversight of supplier relationships and develop new commercial relationships to right-size the growing scale of our network of repairers and parts suppliers.
- Maintain relationships with key stakeholders to become a highly valued contract expert, including being the central liaison between the Commercial Team and contract suppliers.
- Deliver and refine re-engineering programs that develop a true, cost-effective Repair Service Platform and fully utilize the investment in technologies.
- In consultation with relevant internal stakeholders, develop and implement appropriate supplier management and assessing strategies that meet the company's overall objectives.
- Develop and implement policy with regards to supplier management, advanced commercial techniques, strategic sourcing, or supply process improvements, and systems and tools to monitor and manage contract deliverables, service levels, and commercial outcomes.
- Oversee the network's performance, ensuring alignment between cost control methodologies and customer service/brand reputation outcomes.
- Support drafting of high-quality contract documents and carry out contract variations, including updating or expanding scopes of services.
- Provide contract management support to project teams throughout the contract life cycle and provide guidance to others in your team, while engaging in high-level strategic planning for the business, providing training as required.
Requirements:
- Claims and/or significant Insurance Industry experience preferred.
- Significant experience utilizing large datasets to surface insights and make recommendations.
- Demonstrated advanced experience utilizing software packages, including PowerBI, Excel, Audanet, etc., to harness the power of data for decision-making.
- Demonstrated best practice strategic procurement, including centralization of commercial strategies and achievement of significant cost savings.
- Significant knowledge of the delivery of services and products through traditional Customer Service channels as well as Digital and Omni Channel strategies.
- A track record of exploiting technology to solve customer and operational challenges in large enterprise environments would be an advantage.
- Demonstrated success at implementing and delivering on operational efficiency and business process enhancement initiatives.
- Demonstrated negotiation skills, superior communication skills, with a strong knowledge of legislative frameworks preferred.
About Us:
Auto & General is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer. If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
-
Strategic Claims Manager
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're dedicated to providing innovative insurance solutions that protect our customers in times of need. Our comprehensive range of general insurance products safeguards individuals on the road, at home, and abroad, with a focus on car, motorcycle, home, contents, pet, and travel insurance, as well as roadside assistance.Our...
-
Commercial Manager
3 days ago
North Lakes, Queensland, Australia Auto & General Full timeJob SummaryWe are seeking a highly skilled Commercial Manager to join our team at Auto & General. As a key member of our Supply Relationship Leadership team, you will be responsible for driving network optimization and supplier performance.Key ResponsibilitiesIdentify and realize market and internal opportunities to create competitive advantagesDevelop and...
-
Strategic Claims Manager
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're dedicated to providing innovative insurance solutions that safeguard our customers' well-being. Our comprehensive range of general insurance products protects individuals and families across various aspects of life, including car, home, contents, pet, and travel insurance, as well as roadside assistance.The RoleWe're seeking...
-
Commercial Expert
7 days ago
North Lakes, Queensland, Australia Auto & General Full timeRole OverviewThe Commercial Consultant role at Auto & General is a key position that requires a strong understanding of procurement and contract development. The ideal candidate will have a minimum of 2 years' experience in a Commercial role and a sound understanding of the general insurance sector.Key ResponsibilitiesProactively undertake research and...
-
Strategic Leader for Home Claims Excellence
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're committed to providing smarter products and solutions that safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home, and on holiday with various Car, Motorcycle, Home, Contents, Pet, and Travel Insurance products, as well as Roadside Assistance.The RoleAs...
-
Strategic Leader for Home Claims Excellence
2 months ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're dedicated to providing innovative insurance solutions that safeguard our customers' well-being. Our comprehensive range of general insurance products protects individuals and families across various aspects of life, including car, home, and travel insurance.The RoleWe're seeking a seasoned insurance leader to shape the...
-
Strategic Leader for Home Claims Excellence
2 months ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're dedicated to providing innovative insurance solutions that safeguard our customers' well-being. Our comprehensive range of general insurance products protects individuals and families across various aspects of life, including car, home, and travel insurance.The RoleWe're seeking a seasoned insurance professional to lead our...
-
Commercial Specialist
1 week ago
North Lakes, Queensland, Australia Fuse Recruitment Full timeAbout Fuse Recruitment's client, a fast-growing, privately-owned company, is seeking a Commercial Specialist to join their Third Party Recoveries & Settlements team. As part of a high-performance culture, you'll work closely with the Claims Operations Leadership team to manage relationships with service partners, ensuring cost, service, and claims quality...
-
Commercial Consultant
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeJob DescriptionThe Commercial Consultant role at Auto & General is a critical position that ensures our providers deliver competitive advantage to the business with strong capability and performance.The primary function of this role is to work closely with the Home Claims & Assessing teams, Legal, Risk & Regulatory, and IT departments to ensure that the...
-
Pricing Specialist
7 days ago
North Lakes, Queensland, Australia Auto & General Full timePricing Specialist Role OverviewAs a Pricing Specialist at Auto & General, you will play a critical role in ensuring our cost control tools, processes, and systems reflect the group strategy and market conditions. Your expertise will be instrumental in ensuring that our pricing catalog is up-to-date, competitive, and aligned with our commercial...
-
Strategic Technical Capability Leader
17 hours ago
North Lakes, Queensland, Australia Auto & General Full timeAbout Auto & GeneralWe're a leader in general insurance in Australia, providing innovative products and services to safeguard our customers. Our mission is to deliver high-quality products and services that meet our customers' needs.Our team is passionate about delivering exceptional results and is committed to excellence. We're looking for a highly skilled...
-
Pricing Specialist
1 week ago
North Lakes, Queensland, Australia Auto & General Full timePricing Specialist RoleAuto & General is seeking a skilled Pricing Specialist to join our team. As a Pricing Specialist, you will play a critical role in ensuring our cost control tools, processes, and systems reflect the group strategy and market conditions.Key ResponsibilitiesSupport the Commercial Manager Pricing in managing inputs, standards, pricing...
-
Home Controls and Performance Manager
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading Australian insurer, providing a range of general insurance products to safeguard customers' most valued possessions. Our mission is to deliver exceptional customer experiences and drive business growth through innovation and excellence.The RoleWe are seeking a highly skilled Controls and Performance Manager to join our...
-
Home Controls and Performance Manager
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading Australian insurer, providing a range of general insurance products to safeguard customers' most valued possessions. Our mission is to deliver exceptional customer experiences and drive business growth through innovation and excellence.The RoleWe are seeking a highly skilled Controls and Performance Manager to join our...
-
Director of Home Claims Management
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout Us At Auto & General (A&G), we are dedicated to providing innovative products and solutions that protect our customers during critical moments. Our diverse portfolio of general insurance offerings includes Car, Motorcycle, Home, Contents, Pet, and Travel Insurance, as well as Roadside Assistance services. Our ethos of 'high performance with high...
-
Home Controls and Performance Manager
2 months ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading provider of insurance products and solutions in Australia, committed to safeguarding a brighter future for our customers. Our multi-award-winning brand, Budget Direct, offers a range of general insurance products that protect customers' most valued possessions.Our CultureWe value a culture of 'high performance with high...
-
Home Controls and Performance Manager
2 months ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading provider of insurance products and solutions in Australia, committed to safeguarding a brighter future for our customers. Our multi-award-winning brand, Budget Direct, offers a range of general insurance products that protect customers' most valued possessions.Our CultureWe value a culture of 'high performance with high...
-
Product Manager
17 hours ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleThe Product Owner at Auto & General will contribute to product outcomes by ensuring that the requirements of the Business and the needs of the End-Users are clearly articulated to the End-to-End Development Team, so that the developed solutions meet all stakeholder's needs and are in line with the strategic goals of the organisation.You will...
-
Restaurant Operations Manager
1 month ago
North Lakes, Queensland, Australia Frontline Hospitality QLD Full time{"h1": "QSR Store Manager Opportunity", "p": "As a QSR Store Manager with Frontline Hospitality QLD, you will be a strategic leader responsible for driving business success and delivering exceptional customer experiences. Your expertise in operational efficiency, team development, and customer satisfaction will be key to achieving financial targets and...
-
Operational Risk Management Specialist
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're committed to providing exceptional products and services that safeguard our customers' well-being. Our diverse range of general insurance products protects individuals and families on the road, at home, and on holiday. Our mission is to be Australia's best insurer, and we're seeking talented individuals who share our passion...
