Customer Service Representative

2 days ago


Seven Hills, Queensland, Australia Ashdown People Full time

About the Role:

We are seeking a highly skilled Service Coordinator to join our team at Ashdown People. As a Service Coordinator, you will play a critical role in delivering exceptional customer service by efficiently managing inbound requests, coordinating maintenance, and resolving customer inquiries promptly.

Key Responsibilities:

  • Oversee the entire customer service process, from initial inquiry to service completion.
  • Ensure smooth operations by planning, scheduling, and managing service requests.
  • Maintain effective communication with field technicians, service agents, and internal departments.
  • Deliver high-quality service, adhering to best practices and safety standards.
  • Promote the company's ethos by providing exceptional customer experiences and ensuring client satisfaction.

About You:

  • 1+ years of experience in customer service.
  • A good attitude and willingness to learn.
  • This is a great opportunity for someone who is looking for their first role in an office-based environment looking to grow their skillset.
  • Great customer service skills with a good phone manner.


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