Customer Service Ambassador

1 month ago


Seven Hills, Queensland, Australia Permobil Full time
Make a Difference with Permobil

We are seeking a highly skilled Customer Service Representative to join our team at Permobil.

About the Role:

This is an exciting opportunity to work in a dynamic environment where you can make a real difference in the lives of our customers.

As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving issues promptly, and ensuring timely and accurate product delivery.

You will also be responsible for maintaining contact with sales representatives and dealers, handling sales calls from dealers and end-users, and assisting customers with product orders, tracking, and locating product shipments.

Key Responsibilities:

  • Participate in the processing of sales quotes
  • Enter quotes and orders into the system
  • Identify and resolve issues promptly
  • Ensure timely and accurate product delivery
  • Maintain contact with sales representatives and dealers
  • Handle sales calls from dealers and end-users
  • Assist customers with product orders, tracking, and locating product shipments

Requirements:

  • Excellent communication skills (professional and strong phone manner)
  • Calm and professional approach to inquiries
  • Strong computer skills using typical business applications
  • Minimum 1-3 years of customer service experience
  • Experience with SAP or MYOB for at least 1-2 years

What We Offer:

  • Estimated salary: $60,000 - $80,000 per annum
  • Enjoy Birthday Leave on your special day
  • Opportunity for a 'Volunteer Day' to give back to the community
  • Access to an Employee Assistance Program (EAP) for personal and professional well-being
  • Learning & Development training opportunities
  • Supportive and friendly environment

Why Choose Permobil?

We are a company that values innovation, collaboration, and making a positive impact on people's lives. Our employees are passionate, innovative, and ambitious individuals who want to make a difference. If you're looking for a challenging and rewarding role where you can grow and develop your skills, then Permobil is the perfect place for you.



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