Customer Service Representative
1 day ago
We are seeking a skilled Customer Service Representative to join our team at iPlace Recruitment in the Seven Hills location. This is a fantastic opportunity for an experienced professional looking for a temp-to-perm arrangement with a hybrid working schedule.
About the RoleAs a Customer Service Representative, you will be responsible for handling customer inquiries, processing orders, and working closely with the sales team. Your key responsibilities will include:
- Taking inbound calls from customers regarding order updates, changes, and ETA's
- Processing orders through Pronto and ForthShift
- Working closely with the sales team
- Preparing shipping documents
- Liaising with purchasing & logistics teams on stock availability
- Processing warranty claims
- Invoicing
The ideal candidate will have previous experience in a similar customer service role, excellent communication skills, and a proactive personality. You should be self-motivated, want to work for a manager who trusts your abilities, and have solid computer skills.
What We OfferWe offer a competitive salary of around $60,000 per annum, depending on experience, as well as a hybrid working arrangement with 2 days in the office and 3 days working from home. This is a great opportunity to secure a long-term position close to home while enjoying a flexible work-life balance.
How to ApplyIf you are a motivated and experienced customer service professional looking for a new challenge, please get in touch with us to discuss this exciting opportunity further.
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