Customer Service Representative

2 days ago


Sunnybank Hills, Queensland, Australia Westpac Group Full time

We're looking for a Customer Service Representative to join our team at the Westpac Group. As a Teller, you will play a key role in helping our customers achieve their financial goals by providing exceptional service and support.

What You'll Do

Your primary responsibility will be to process customer transactions efficiently and accurately while consistently delivering a seamless service experience. You'll also identify opportunities to help customers meet their financial needs by referring them to the right person.

In this role, you'll have the chance to develop your skills and knowledge in banking and financial services, working with a collaborative team of passionate people who share a common goal of making a difference for our customers, communities, and each other.

Why Join Us?

At the Westpac Group, we value diversity, flexibility, and inclusion, creating a culture where everyone feels welcome and empowered to grow. We believe in empowering our employees to shape their career paths through personalized upskilling, mentoring, and training opportunities.

Our aim is to create better futures together, which means unlocking passions, transformative success stories, and making a positive impact on our customers and communities. If you're passionate about delivering excellent customer service and are committed to continuous learning, we'd love to hear from you

Key Requirements
  • A genuine desire to help customers and deliver exceptional service every time.
  • A friendly manner and great attitude.

You don't need banking experience, as we can teach you the banking side of the role. What's more important is your willingness to learn and grow with us. Our ideal candidate is someone who is eager to make a difference, has excellent communication skills, and is comfortable working in a fast-paced environment.

The successful applicant will receive competitive remuneration, access to employee benefits, and opportunities for career growth and development. So why wait? Start here and take the first step towards an exciting new chapter in your career



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