Aftersales Operations Director

7 days ago


Sydney, New South Wales, Australia Inchcape Full time
About the Role

We are seeking an experienced Aftersales Operations Director to join our team at Inchcape in Norwest. This pivotal role is responsible for developing and executing strategic business plans and customer lead strategies across all aspects of Aftersales operations, including Part Sales, Service Retention, Customer Experience, Technical Training, Technical Support, and Warranty Support.

This key position contributes to the growth and development of our brand, ensuring delivery of results in line with our annual operating plan. Reporting to the General Manager – FOTON, your duties & responsibilities will include:

  • Developing and driving the Aftersales strategy to enhance customer ownership experiences and achieve business objectives;


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