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Director of Operations

1 month ago

Sydney, New South Wales, Australia Woolworths Group Full time
Director of Operations

Estimated Salary: $71,300 - $120,000 per year

About the Role

We are seeking a highly motivated and experienced Director of Operations to lead our team at the Norwood Hotel. As an Assistant Manager, you will be responsible for driving business growth, developing and training the team, and ensuring exceptional guest experiences.

Responsibilities
  • Lead and develop a large, multi-skilled team to achieve financial and business targets.
  • Manage day-to-day operations, including open/close procedures, back-of-house administration, recruiting, rostering, and assisting guests.
  • Develop and grow the business through creative initiatives.
Requirements
  • Hospitality/Retail leadership experience with a strong background in food, bars, and gaming.
  • Ability to coach, lead, and develop a high-performing team.
  • Operational expertise to drive business results.
  • Excellent customer service skills.
  • Current industry RSA and RSG/RCG qualifications.
Perks

As a valued member of our team, you'll enjoy:

  • An exclusive discount card for ALH pubs, BWS, Dan Murphy's, Woolworths, Big W, and other Endeavour Group brands.
  • The Endeavour Wellbeing Support Program.
  • Paid parental leave for permanent team members.
  • The Annual Share Purchase Plan for eligible team members.
  • Awards Nights.
  • The Service Recognition Program.

We're serious about having a good time, creating a safe, inclusive, and fun place to work. We're all about creating a more sociable future, together – for our customers and each other.