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Client Success Manager
2 months ago
{"h1": "Client Success Manager Role at Gough Recruitment AU", "p": "We are seeking a skilled Client Success Manager to join our team at Gough Recruitment AU. As a Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty to our company.
Key Responsibilities:
* Assist the business development manager in new business meetings, focusing on building relationships with clients.
* Nurture relationships post-purchase, pre-construction, and during the construction phase, ensuring client satisfaction and happiness.
* Post-construction, maintain relationships and conduct monthly check-ins to ensure client satisfaction.
* Develop and drive customer experience strategies, integrating insights from other leaders to cultivate customer loyalty.
Requirements:
* 3-5 years of experience in account management or client success roles, with at least 3 years in a client-facing position.
* Collaborative spirit, detail-oriented, and strong communication skills.
* Proactive problem-solver with strong project management skills, adept at meeting deadlines and managing competing priorities.
If you are a motivated and results-driven individual with a passion for building strong relationships, we encourage you to apply for this exciting opportunity.
At Gough Recruitment AU, we value our clients and strive to provide exceptional service. We look forward to hearing from you"}
