Client Success Associate

3 weeks ago

Sydney, New South Wales, Australia Gartner Full time
About the Role:

The Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment. Associates in this role seek to understand and surface clients' business priorities, break down challenges, and identify effective ways to support clients in making informed decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement with products used by large client teams.

Key Responsibilities:

  • Build, develop, and manage relationships with a variety of clients, from senior C-levels to junior client professionals in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales.
  • Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
  • Facilitate client calls and engagements to surface client priorities and recommend a program of action that drives high value and return on investment for Gartner membership.
  • Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
  • Achieve demo goals, including calls per day, demo quality, and close/pipeline advancement rates.

Requirements:

  • 12 months of relevant professional experience.
  • A proven track record of success fueled by a passion for delighting clients.
  • Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
  • Bachelor's or Master's degree preferred.

What We Offer:

  • A highly competitive rewards and benefits package.
  • A collaborative, team-oriented culture that embraces diversity.
  • Professional development and unlimited growth opportunities.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting Human Resources.

  • Client Success Associate

    2 months ago

    Sydney, New South Wales, Australia Gartner Full time

    About the RoleThe Client Success team at Gartner is dedicated to delivering exceptional value to our clients. As a Client Success Associate, you will play a critical role in ensuring that every Gartner client receives the support and guidance they need to achieve their business goals.Key ResponsibilitiesBuild and maintain strong relationships with clients...

  • Client Success Associate

    4 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    About the RoleThe Client Success team at Gartner is dedicated to delivering exceptional value to our clients. As a Client Success Associate, you will play a critical role in ensuring that every Gartner client receives the support and guidance they need to achieve their business goals.Key ResponsibilitiesBuild and maintain strong relationships with clients...

  • Client Success Associate

    2 months ago

    Sydney, New South Wales, Australia Gartner Full time

    About the RoleThe Client Success team at Gartner is dedicated to delivering exceptional value to our clients. As a Client Success Associate, you will play a critical role in ensuring that every Gartner client receives the support and guidance they need to achieve their business goals.Key ResponsibilitiesBuild and maintain strong relationships with clients...

  • Client Success Associate

    6 days ago

    Sydney, New South Wales, Australia Gartner Full time

    About the RoleThe Client Success team embodies a Client for Life Philosophy, ensuring that every Gartner client receives unparalleled value. Associates in this role strive to understand client business priorities, breakdown challenges, and identify effective ways to support clients in making informed decisions. Their responsibilities include onboarding...

  • Client Success Associate

    1 month ago

    Sydney, New South Wales, Australia Gartner Full time

    About the RoleThe Client Success team at Gartner is dedicated to delivering exceptional value to our clients. As a Client Success Associate, you will play a critical role in ensuring that every Gartner client receives the support and guidance they need to achieve their business goals.Key ResponsibilitiesBuild and maintain strong relationships with clients...

  • Client Success Associate

    3 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    About the Role:The Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment. As a Client Success Associate, you will work closely with clients to understand their business priorities, identify challenges, and develop effective solutions to support their success. Your primary...

  • Client Success Associate

    2 months ago

    Sydney, New South Wales, Australia Gartner Full time

    About the RoleThe Client Success team at Gartner follows a Client for Life Philosophy, and individuals in this role ensure that every client receives value far exceeding their investment. Associates seek to understand and surface clients' business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right...

  • Client Success Partner

    3 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    About the RoleThe Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment. Associates in this role seek to understand and surface client business priorities, breakdown challenges, and identify effective ways to support clients in making informed decisions for their business.Key...

  • Client Success Coordinator

    1 month ago

    Sydney, New South Wales, Australia Oxygen Recruitment & HR Full time

    Client Success Co-ordinatorAre you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two days are the same? We're seeking a skilled Client Success Co-ordinator to join our team in Sydney.About the RoleAs a Client Success Co-ordinator, you will be responsible for assisting...

  • Client Services Associate

    1 month ago

    Sydney, New South Wales, Australia Cartier Full time

    Make a Lasting Impact with CartierAs a Client Services Associate at Cartier, you will play a vital role in delivering exceptional client experiences while maintaining the highest standards of stock accuracy and integrity. Your key responsibilities will include:Key Responsibilities:Providing timely and personalized after-sales support to clients, ensuring...

  • Customer Success Associate

    2 months ago

    Sydney, New South Wales, Australia KPMGau Full time

    About KPMGauKPMGau is a leading professional services firm that specializes in helping organizations navigate complex challenges and achieve growth. Our team of experts is dedicated to delivering exceptional results and building long-lasting relationships with our clients.Job SummaryWe are seeking a highly motivated and experienced Customer Success Associate...

  • Client Associate

    3 hours ago

    Sydney, New South Wales, Australia Dentsu Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Client Associate to join our team at Dentsu in Sydney.As a Client Associate, you will be responsible for providing administrative support to the senior team, ensuring the smooth execution of media campaigns and developing foundational knowledge of media processes.Key responsibilities will...

  • Strategic Program Manager

    1 week ago

    Sydney, New South Wales, Australia American Express Global Business Travel Full time

    Role OverviewThe Strategic Program Manager will be responsible for the successful client management of our top existing clients, including operational success, retention, renewal, and portfolio expansion. This role will utilize strong collaborative and relationship building skills to leverage American Express Meetings & Events internal resources to maintain...

  • Associate, Client Solutions Expert

    4 weeks ago

    Sydney, New South Wales, Australia GLG Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Associate to support our business in Australia and New Zealand.As an Associate, you will play a critical role in driving our business forward by providing exceptional support to our client-facing teams. Your primary responsibilities will include:Supporting team members on various aspects of...

  • Client Services Associate

    4 weeks ago

    Sydney, New South Wales, Australia CMC Markets Full time

    About the RoleWe are seeking a highly motivated and customer-focused Client Services Associate to join our team at CMC Markets. As a key member of our client services team, you will play a vital role in delivering exceptional service to our clients, ensuring their trading experience is seamless and enjoyable.Key ResponsibilitiesProvide exceptional customer...

  • Client Success Advocate

    3 weeks ago

    Sydney, New South Wales, Australia Tideri Jobbörse Full time

    About the RoleThe Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment. As a Client Success Advocate, you will work closely with clients to understand their business priorities, challenges, and goals. Your primary objective will be to provide exceptional support, ensuring...

  • Director of Client Success

    4 weeks ago

    Sydney, New South Wales, Australia Diligent Corporation Full time

    About UsDiligent is a global leader in modern governance, providing innovative SaaS solutions across governance, risk, compliance, audit, and ESG. Our platform empowers over 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices, enabling them to make informed decisions faster.We're a team of...

  • Head of Client Success

    2 weeks ago

    Sydney, New South Wales, Australia ADAPT Ventures Pty Ltd Full time

    About the RoleThe Head of Client Success will be responsible for driving the performance of the Client Success Team, providing exemplary service to our executive client base in the ANZ market. This role requires a strong executive presence, intrinsic drive, and natural curiosity, with a desire to make a difference and over deliver on promises and customer...

  • Client Service Associate

    2 weeks ago

    Sydney, New South Wales, Australia Guidepoint Full time

    This is a Client Service Associate role with Guidepoint, a leading company in Australia. The Client Service team is dynamic and fast-paced, and this is a great opportunity to join a start-up environment.As a Client Service Associate, you will work on projects within multiple industry sectors. Your tasks will include data entry, updating the CRM database, and...

  • Director of Client Success

    3 weeks ago

    Sydney, New South Wales, Australia Diligent Corporation Full time

    About UsDiligent is a global leader in modern governance, providing innovative SaaS solutions across governance, risk, compliance, audit, and ESG. Our platform empowers over 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices, enabling them to make informed decisions faster.We're a team of...