Client Success Advocate
4 weeks ago
The Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment. As a Client Success Advocate, you will work closely with clients to understand their business priorities, challenges, and goals. Your primary objective will be to provide exceptional support, ensuring clients achieve maximum value from their Gartner subscription.
Key Responsibilities- Build and manage relationships with clients across various business functions, ensuring they are successful in utilizing their Gartner subscription.
- Introduce Gartner services and capabilities to new clients, communicating value to decision-makers.
- Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return on investment.
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
- Conduct regular reviews of client performance and key engagement metrics.
- 3+ years of relevant professional experience.
- Proven track record of success fueled by a passion for delighting clients.
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
- Bachelor's degree preferred.
- Competitive salary and generous paid time off policy.
- Charity match program, Health Insurance, Employee Stock Purchase Plan, and Employee Assistance Program.
- Collaborative, team-oriented culture that embraces diversity.
- Professional development and unlimited growth opportunities.
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Client Success Advocate
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Customer Success Advocate
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Client Success Associate
4 weeks ago
Sydney, New South Wales, Australia Gartner Full timeAbout the Role:The Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment. As a Client Success Associate, you will work closely with clients to understand their business priorities, identify challenges, and develop effective solutions to support their success. Your primary...
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Client Success Partner
4 weeks ago
Sydney, New South Wales, Australia Gartner Full timeAbout the RoleThe Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment. Associates in this role seek to understand and surface client business priorities, breakdown challenges, and identify effective ways to support clients in making informed decisions for their business.Key...
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Client Success Associate
2 months ago
Sydney, New South Wales, Australia Gartner Full timeAbout the RoleThe Client Success team at Gartner is dedicated to delivering exceptional value to our clients. As a Client Success Associate, you will play a critical role in ensuring that every Gartner client receives the support and guidance they need to achieve their business goals.Key ResponsibilitiesBuild and maintain strong relationships with clients...
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Customer Success Advocate
2 weeks ago
Sydney, New South Wales, Australia REA Group Full timeAbout the RoleWe are seeking a highly skilled Customer Success Consultant to join our team at REA Group. As a key member of our Customer Group, you will play a vital role in ensuring our customers achieve their desired outcomes from our products and services.Key ResponsibilitiesDeliver tailored customer experiences to drive adoption, retention, and...