Sales and Operations Manager
2 days ago
The Role:
We are seeking a highly motivated and experienced Sales and Operations Manager to join our menswear team at our South Yarra store. Reporting to the Store/Cluster Manager, this role is responsible for delivering exceptional customer service and driving sales growth while maintaining a high level of operational efficiency.
Key Responsibilities:
- Drive sales and profit through effective merchandise planning, visual merchandising, and stock management;
- Lead a high-performing team by providing inspirational leadership, training, and developing their capability;
- Maintain a focus on commercial acumen ensuring the team has an understanding of the performance of the department/store;
- Effectively manage costs and maintain accurate records;
- Create a customer-centric culture by driving a warm and genuine customer service experience;
- Adhere to all company behaviours, policies, and procedures;
About You:
To be successful in this role, you will have:
- A proven track record in managing high sales turnover retail businesses;
- Experience in managing budgets, interpreting financial reports, and generating efficient rosters;
- Demonstrated experience in managing for profit with a commercial approach;
- A passion for the retail industry, exceptional service skills, and a strong sense of personal style and presentation;
- Experience managing the performance, training, and development of a medium to large team;
- Skills associated with driving productivity with team members;
- Ability to build strong relationships with all stakeholders;
Benefits:
- A competitive remuneration package including incentives;
- Seasonal product allowances and generous discounts on all brands' products (Country Road, Trenery, Witchery, Politix, Mimco, and David Jones) for you and your immediate family;
- Excellent career progression involving regular training and on-the-job development;
- A genuine, open, and high-performing culture;
- Opportunity to become involved in our Corporate Social Responsibility program by supporting our community partnerships;
What We Offer:
At Country Road Group, we are committed to embedding sustainability into our business by improving traceability through our supply chain, working with suppliers that uphold high environmental standards, and maintaining responsible sourcing strategies for key raw materials.
We are proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.
We offer a dynamic and inclusive work environment where you can grow your career and contribute to creating positive change in the fashion industry.
Estimated Salary: $80,000 - $120,000 per annum based on location and experience.
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