Service Administrator
1 day ago
About the Role
The Service and Branch Administrator is a key member of our team, responsible for providing administrative support to our Service Operation. This role involves managing office facilities, maintaining office assets, and ensuring the smooth functioning of our service operations.
Key Responsibilities
- Manage office facilities, including maintenance and upkeep
- Oversee office asset management, ensuring all equipment and supplies are in good working order
- Enter timesheets and operate within our field service systems
- Provide administrative support to the business as required
- Ensure accurate and timely reporting
- Manage invoicing, approvals, and customer inquiries efficiently
- Administer key contract KPIs and requirements
- Deploy technicians to ensure timely completion of tasks
- Develop strong relationships with all levels of stakeholders
Requirements
- Exceptional communication and customer service skills
- Financial competency and attention to detail
- Proficiency in Microsoft and ERP systems
- Experience with workforce management systems
- Exceptional organization and time management skills
- Ability to work under pressure and maintain a good phone manner
About VAE Group
VAE Group is a leading provider of HVAC solutions, with a strong focus on innovation, customer service, and employee well-being. We are committed to building a diverse and inclusive culture that promotes equal opportunities for all.
What We Offer
- A supportive working environment and great team culture
- Strong safety and wellbeing focus, including financial wellness programs and discounted private health insurance
- Opportunities for personal and professional development
- Free parking onsite
How to Apply
If you are a motivated and organized individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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