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Service Administrator
2 months ago
We are seeking a highly organized and detail-oriented Service Administrator to join our team at VAE Group. As an integral part of our service operation, you will be responsible for providing administrative support to our customer account manager and ensuring the smooth functioning of our service operation.
Key Responsibilities- Manage office facilities, including maintenance and asset management
- Enter timesheets and operate within our field service systems
- Provide administrative support to the business as required
- Ensure accurate and timely reporting
- Efficiently manage invoicing, approvals, and customer inquiries
- Administer key contract KPIs and requirements
- Deploy technicians and develop strong relationships with stakeholders
- Exceptional communication and customer service skills
- Financial competency and attention to detail
- Proficiency in Microsoft and ERP systems
- Exceptional organization and time management skills
- Ability to work under pressure and maintain a good phone manner
VAE Group is a leading provider of HVAC solutions, with a strong focus on innovation, customer service, and employee well-being. We are committed to building an inclusive culture that promotes diversity and values individual contributions. If you are a motivated and dedicated individual who shares our values, we encourage you to apply for this exciting opportunity.
