Customer Success Representative

1 week ago


Melbourne, Victoria, Australia Asahi Beverages Full time

Unlock Your Potential as a Customer Success Representative at Asahi Beverages

We are seeking a dynamic and results-driven individual to join our Inside Sales team as a Customer Success Representative. As a key member of our team, you will play a pivotal role in maintaining and growing distributions, selling innovative initiatives, and partnering with our Field Sales team and Key Account Sales teams to execute our campaigns across the country.

Key Responsibilities:

  • Maintain and Grow Distributions: Drive growth in our Inside Sales Universe by identifying new business opportunities and building strong relationships with customers.
  • Sell In-Game Plan/NPD Initiatives: Promote new product development initiatives to your Inside Sales Universe and support field teams with gap-closing initiatives.
  • Expand Customer Base: Acquire new accounts and contribute to the growth of our Beyond Beer taps universe.

Your Impactful Contribution:

  • Build Strong Customer Relationships: Manage customer relationships through monthly Journey Plans, understanding customer needs, journey, size, and potential to effectively manage your call plan.
  • Effective Call Management: Utilize sales tools and techniques to increase sales capability and achieve revenue targets.
  • Support Business Initiatives: Contribute to change initiatives and continuous improvement efforts, driving business growth and excellence.

About You:

  • Ambitious and Curious: You are ambitious, curious, and seeking a rewarding career that challenges you, with a passion for sales and business growth.
  • Sales Experience: You bring previous experience in an outbound sales role with a natural persuasiveness and selling ability, with a strong track record of achieving sales targets.
  • Attention to Detail: You have high attention to detail and accuracy, with active listening skills and exceptional customer interaction skills.
  • Driven by Results: You are driven by numbers and achieving results, with a strong focus on delivering exceptional customer service.

What We Offer:

  • Exciting Team Environment: Connect with your team on-site and stay hydrated with our extensive range of lifestyle beverages, in a fast-paced and dynamic work environment.
  • Access to NPD Launches: Enjoy access to new product development launches, tastings, and other exciting events as part of the Asahi Beverages family.
  • Flexible Office-Based Role: Work and collaborate in the office with the team a minimum of 3 days a week, with flexible work arrangements to suit your needs.


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