Home Claims Performance Manager
6 days ago
At Auto & General, we are seeking a highly skilled Home Claims Performance Manager to lead our team of dedicated professionals. As a key member of our leadership team, you will be responsible for driving exceptional claims performance and delivering consistently high levels of service to our customers.
Key Responsibilities- Leadership and Team Management: Develop and motivate a team of Claims Consultants to meet agreed objectives and execute a high standard of service and process adherence.
- Claims Portfolio Management: Monitor and support the management of a portfolio of claims, including workload prioritisation, claim review and authorisation, technical product support, and performance reporting.
- Strategic and Operational Activities: Contribute to the development and implementation of strategic and operational activities that improve Claims performance.
- Previous Team Leadership or equivalent experience.
- Extensive Home Claims experience.
- Proven ability in leading and motivating people.
- Demonstrated ability in managing critical stakeholder relationships.
At Auto & General, we provide smarter products and solutions to safeguard our customers in their time of need. Our culture of 'high performance with high integrity' underpins our values and the way we interact with our customers, the community, and each other.
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Home Claims Team Leader
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeJob Title: Home Claims Team LeaderAbout the Role:We are seeking a highly skilled and experienced Home Claims Team Leader to join our team at Auto & General. As a Home Claims Team Leader, you will be responsible for leading a team of dedicated Home Claims Consultants in achieving the lowest possible claims cost while delivering exceptional service to our...
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Home Claims Specialist
2 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the Role: We are seeking an experienced and customer-focused individual to fill the position of Home Claims Specialist at our North Lakes office. In this role, you will work closely with customers to resolve their home insurance claims in a timely and professional manner.Responsibilities:You will work collaboratively with internal teams to manage the...
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Home Claims Consultant
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the Role:We are seeking a skilled and customer-focused individual to join our team as a Home Claims Consultant. In this role, you will be responsible for managing the entire claims process, from initial contact to resolution, ensuring that our customers receive exceptional service and support.Key Responsibilities:Manage claims from start to finish,...
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Home Claims Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the Role:We are seeking a skilled Home Claims Consultant to join our team at Auto & General. As a Home Claims Consultant, you will be responsible for managing the claims process from beginning to end, working with outside experts, reviewing reports and documents, and building good relationships with customers and colleagues.Key Responsibilities:Manage...
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Strategic Leader for Home Claims Excellence
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're committed to providing smarter products and solutions that safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home, and on holiday with various Car, Motorcycle, Home, Contents, Pet, and Travel Insurance products, as well as Roadside Assistance.The RoleAs...
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Home Claims Consultant Specialist
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeRole OverviewWe are seeking a skilled Home Claims Consultant to join our team. As a key member of our team, you will play a crucial role in providing exceptional service to our customers by managing their home insurance claims from start to finish.
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Head of Claims Management
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're dedicated to providing innovative insurance solutions that protect our customers in times of need. Our comprehensive range of general insurance products safeguards individuals on the road, at home, and during travel, including car, motorcycle, home, contents, pet, and travel insurance, as well as roadside assistance.Our core...
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North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled and motivated Home Claims Team Leader to join our team at Auto & General. This exciting opportunity will see you leading a team of dedicated professionals to achieve exceptional results and drive business growth.Key ResponsibilitiesTeam Leadership: Develop, motivate and coach a high-performing team of Claims...
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Home Claims Support Specialist
3 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleAs a Home Claims Consultant at Auto & General, you will play a crucial role in providing exceptional service to our customers. Your primary responsibility will be to manage home insurance claims from start to finish, ensuring that every interaction is professional, empathetic, and customer-focused.About You Estimated Salary: $65,000 - $75,000...
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High Care Claims Manager
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleThe role of High Care Senior Claims Consultant at Auto & General involves managing a portfolio of end-to-end claims for customers experiencing vulnerability and/or a traumatic claim event. This requires delivering an exceptional customer claim experience balanced with the accurate application of policy interpretation and claims decisioning.Key...
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Home Claims Consultant: Insurance Advocate
6 days ago
North Lakes, Queensland, Australia Auto & General Full timeCompany Overview:Auto & General is a leading provider of general insurance products, dedicated to safeguarding customers in their time of need. With a range of award-winning brands, including Budget Direct, we offer innovative solutions to protect individuals and families.About the Role:We are seeking an experienced Home Claims Consultant to join our team at...
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North Lakes, Queensland, Australia Auto & General Full timeWe are seeking a skilled Home Claims Consultant to join our team at Auto & General. In this role, you will play a crucial part in providing excellent service to our customers by helping them navigate the home insurance claims process.The successful candidate will be responsible for managing the entire claims process from start to finish, working closely with...
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Assessment Consultant
2 weeks ago
North Lakes, Queensland, Australia Fuse Recruitment Full timeAt Fuse Recruitment, we are seeking a highly skilled Home Assessment Professional to join our client's Home Claims team. This exciting opportunity involves conducting digital/virtual assessments of properties insured by our client to determine cause, coverage & repair of damages.As a successful Desktop Home Assessor, you will be responsible for the...
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High Care Claims Portfolio Manager
3 days ago
North Lakes, Queensland, Australia Auto & General Full timeUnlock a rewarding career as our High Care Senior Claims Consultant, where you'll manage complex claims with empathy and expertise. About the RoleWe're seeking an exceptional claims professional to join our team. As a High Care Senior Claims Consultant, you'll be responsible for delivering outstanding customer experiences while ensuring accurate policy...
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High Care Claims Portfolio Manager
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeRole OverviewThe High Care Senior Claims Consultant will be responsible for managing a portfolio of end-to-end claims for customers experiencing vulnerability and/or a traumatic claim event. This role requires delivering an exceptional customer claim experience while accurately applying policy interpretation and claims decisioning.Key ResponsibilitiesManage...
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Home Claims Consultant
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeWe are seeking a skilled Home Claims Consultant to join our team at Auto & General. In this role, you will play a crucial part in providing exceptional service to our customers by handling their home insurance claims with care and professionalism.As a key member of our team, you will be responsible for managing the entire claims process from start to finish,...
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High Care Claims Portfolio Manager
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeJob Title: High Care Senior Claims ConsultantAbout the Role:We are seeking a highly skilled and experienced Senior Claims Consultant to join our team at Auto & General. As a High Care Senior Claims Consultant, you will be responsible for managing a portfolio of complex, high-value, and sensitive claims for customers experiencing vulnerability and/or a...
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Motor Claims Team Manager
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the Role: We are seeking a skilled Motor Claims Team Manager to join our team at Auto & General. The successful candidate will be responsible for leading and developing a team of Motor Claims Consultants, prioritizing and allocating team portfolios, and conducting performance reviews. Key Accountabilities: Team Development: Develop, coach, and...
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Insurance Claims Manager
7 days ago
North Lakes, Queensland, Australia Auto & General Full timeJob SummaryWe are seeking a highly skilled Insurance Claims Manager to join our team at Auto & General.About the RoleThis is an exciting opportunity for a motivated and results-driven professional to manage complex claims, prioritize tasks, and drive results in a dynamic environment.Key ResponsibilitiesClaims Management: Manage complex insurance claims from...
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Claims Resolution Specialist
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the Role:We're seeking a Home Claims Consultant to join our team. As a Home Claims Consultant, you'll help customers with their home insurance claims, providing excellent service and managing the claims process from beginning to end.Key Responsibilities:Work with external experts to manage the claims process.Review reports and documents to make...