Client Relationship Manager

3 days ago


Canberra, ACT, Australia ManpowerGroup Full time

About Us

ManpowerGroup is a world leader in innovative workforce solutions. Our mission is to connect Australians with meaningful work every day.

We leverage our strategic advantage, knowledge, capability, and networks to uncover and nurture top talent in the market.

What We Do

We develop deep pools of engaged talent for our clients' key and critical permanent and contingent roles.

Your Role

You will be responsible for nurturing and expanding relationships with our Federal Government clients in Canberra.

As an Account Manager, you will primarily focus on understanding and meeting the unique needs of our Government clients by selling in the many benefits of ManpowerGroup's unbundled services.

This includes:

  • Pricing negotiations (by the hour or project)
  • Sourcing high demand Government Scribes
  • Scheduling interviews
  • Sitting on government recruitment panels
  • Drawing up candidates reports

Your Key Responsibilities

You will:

  • Work with existing Canberra Federal Government clients and further grow the Canberra client base
  • Engage with key decision makers and stakeholders to develop new opportunities within the account
  • Develop new business within your current portfolio and maintain the current relationships and status quo account managing the additional accounts you bring in
  • Strategically map your clients to ensure you have a full understanding of their needs and requirements
  • Work closely with our Recruitment Delivery team to ensure they have a full understanding of our clients' requirements so they can deliver the highest quality candidates and service to the accounts
  • Collaborate with the Candidate Engagement team to maximise our candidate's experience with both our organisation and our client
  • Develop and maintain industry networks and your personal brand

The Ideal Candidate

To succeed in this role, you should have:

  • Previous government recruitment experience
  • Experience selling unbundled recruitment services
  • Confidence and an excellent can-do attitude
  • Persuasion & influencing skills
  • Experienced in Account Management
  • Ability to deep dive into a client's ecosystem to fully understand their environment and needs
  • Sales and client relationship management experience preferred
  • Strong communication skills
  • Demonstrated relationship building skills

A Competitive Salary

$120,000 - $150,000 per annum depending on experience, plus uncapped commission scheme.

Benefits

Includes hybrid work environment, wellness days, employee referral program, and access to expert and confidential advice, counselling and support.



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