Customer Service Representative
6 days ago
About Bunnings
Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, and a major supplier to project builders, commercial tradespeople, and the housing industry.
Our company operates from a network of stores, trade centers, frame and truss sites, and online, catering to consumer and commercial customers.
About the Role
We are seeking a Casual Customer Service Team Member for our warehouse team.
As a key member of our team, you will provide a friendly and helpful service to every customer who walks through our doors, making sure every experience counts.
Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their DIY dreams a reality.
Key Responsibilities
- Provide our customers with the best experience across the store
- Be responsible for stock management, ensuring a clean and tidy work environment
- Serve customers via our checkout registers
- Work as part of a supportive and inclusive team who make a difference to the community and have fun along the way
What We're Looking For
We're looking for team members who are passionate about helping others and are keen to learn and grow.
The path within Bunnings is yours to build - you could become the next future leader, product expert, or trade specialist in-store.
We are committed to giving you the skills and showing you the ropes throughout your journey.
Requirements
- A genuine passion for customer experience
- To be able to approach, connect, and confidently interact with customers
- An eagerness to learn about products and services
- To act with integrity, be safe, and do your best
- The availability to work flexible hours (including late nights, early mornings, and weekends)
Benefits
- Our flexible and informal work environment, which helps bring balance between work and home
- Team discount at Bunnings, OnePass, and with other Wesfarmers retailers
- Discounts from corporate partners and cost-price food and drinks at our Bunnings café
- 12 weeks paid parental leave, regardless of gender, annual flu vaccinations, and health checks
- The opportunity to create a real difference in your local community and environment
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