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User Experience Researcher

2 months ago

Melbourne, Victoria, Australia Xero Full time
User Experience Researcher

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. As a User Experience Researcher, you will play a crucial role in shaping our products and services to meet the needs of our customers.

Your Key Responsibilities

* Lead complex research projects to understand user behavior and preferences
* Conduct research activities using a range of methods and techniques
* Synthesize complex data into impactful narratives and presentations
* Collaborate with designers and product teams to drive connections between studies and stages of the customer journey

What You Need to Succeed

* Ability to confidently lead complex research projects
* Strong skills in quantitative research and data analysis
* Excellent communication and presentation skills
* Collaborative mindset and ability to work with cross-functional teams

What We Offer

* Competitive salary range of $110,000 - $135,000 per year
* Generous paid leave and wellness programs
* Opportunities for career growth and professional development

Why Xero?

At Xero, we value diversity and inclusion and believe that a diverse workforce is a strength that enables businesses to better understand and serve customers. We are committed to creating a culture that is welcoming and supportive of all employees.