End User Experience Lead

12 hours ago


Melbourne, Victoria, Australia Squiz Full time

Squiz seeks a talented individual to lead end-user enablement initiatives and develop effective documentation and educational resources for the platform.

About the Role

This position plays a crucial role in creating a seamless user experience and driving customer success.

Key Accountabilities
  • Develop and implement a comprehensive documentation strategy.
  • Collaborate with cross-functional teams to ensure alignment and understanding of needs.
  • Design a robust product enablement strategy to promote feature adoption.
  • Craft engaging learning experiences and self-service resources.
  • Analyze data to refine adoption strategies and measure business impact.
Required Skills and Qualifications
  • Proven success in driving feature adoption for SaaS products at scale.
  • Strong analytical skills with data-driven enablement program experience.
  • Leadership experience in cross-functional initiatives without direct authority.
  • Proficiency in designing scalable enablement frameworks.
  • Tie enablement efforts to revenue growth.

The estimated salary for this role is $150,000 per year, based on industry standards and location.



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