Experience Performance Partner
7 days ago
About the Role
We are seeking an experienced professional to join our team as an Experience Performance Partner. This is an exciting opportunity to work with our senior business leaders to drive high performance and deliver meaningful change through co-designing, planning and delivering experience programs and supporting the continued development of leaders and their teams to improve business performance outcomes.
Key Responsibilities
- In partnership with Executive Leaders and senior leaders, develop workforce and talent management plans and strategies for complex 24 x 7 operational environments.
- Develop collaborative relationships with senior leaders and their team by providing high-quality HR professional consulting services to support the delivery of business strategy and plans.
- Implement formal leadership coaching and team development frameworks for several business unit areas. Provide others throughout the organisation with informal coaching and mentoring.
- Build strong relationships with senior leaders and act as a coach and voice for their stakeholders.
- Provide insights and awareness to senior business leaders using a wide range of data sources to support the planning and execution of targeted experience improvement programs.
- In partnership with Executive Leaders and senior leaders, develop workforce and talent management plans and strategies for complex 24 x 7 operational environments.
- Provide specialist advice on the interpretation and application of policies and procedures.
- Provide insights and awareness to senior business leaders using a wide range of data sources to support the planning and execution of targeted experience improvement programs.
- Manage workstreams or small projects within a transformational change program, ensuring integration with related projects.
- Produce workstream or project plans, ensuring that all activities are identified, are appropriately organised to deliver project objectives, and comply with the organisation's project management framework.
- Deliver training courses or programs, engaging, advising, guiding learners and evaluating the achievement of intended learning outcomes.
About You
We are looking for a professional who has the ability to inspire people to make positive changes and achieve more at work and personally. You will have a high-level emotional intelligence, and balance the need to be empathetic and having the courage to step in and have honest and tough conversations when necessary. You will be passionate about people and business and enjoy strategizing, business improvement and leadership in fast-paced and innovative organisations.
Requirements
- The ability to inspire people to make positive changes and achieve more at work and personally.
- A high-level emotional intelligence, and balances the need to be empathetic and having the courage to step in and have honest and tough conversations when necessary.
- The passion for people and business and enjoys strategizing, business improvement and leadership in fast-paced and innovative organisations.
- Excited about developing commercially sustainable solutions that values the voice of our employees and customers to improve business performance outcomes.
- Bachelor's degree in Business, Human Resources, Industrial Relations, or a similar relevant discipline is preferred but not mandatory.
Why Urban Utilities?
At Urban Utilities, we celebrate diversity and believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. We are committed to planning ahead and shaping a sustainable future around water for generations to come. Our work is about so much more than the bottom line, and we are dedicated to being there every step of the way.
Benefits
- Generous Salary Packaging options, including novated leases.
- Corporate discounts across Health insurance, technology and more.
- 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family.
- Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days.
- Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180.
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