Technical Compliance Specialist

4 days ago

Richmond, Australia CitiPower Powercor Full time

About Us:

CitiPower Powercor is a leading energy delivery company serving 1.9 million customers across 65% of Victoria. Our customers include households, commercial, and industrial businesses, as well as world-class arts, health, and sporting precincts.

We provide reliable, safe, and affordable energy delivery systems, and our businesses are independently rated as the best in the country for efficiency. Our goal is to sustain this performance while addressing climate change through electrification of homes, fleets, and industries.

About the Role:

We are seeking a Technical Compliance Specialist to join our Customer Services Group, reporting to the No Go Zone Team Leader. As a Technical Compliance Specialist, you will be responsible for managing works in and around the No Go Zone, assisting internal and external customers with requests for information regarding CitiPower and Powercor assets.

Key Responsibilities:

  • Provide specialist support and advice to internal and external customers on queries and issues related to CitiPower and Powercor's register of underground and overhead assets, Permits to Work, and the No Go Zone process.
  • Work in the vicinity of both overhead and underground assets, providing technical advice to internal and external customers on the content and validity of plans, standards for Permits to Work, and general customer enquiries.
  • Understand and apply policies, procedures, work instructions, and standards for Dial Before You Dig inquiries, Permit to Work concepts, drafting standards, and CitiPower and Powercor information systems.
  • Ensure that all customer requests are registered, responded to, and actioned in a timely and accurate manner.

Requirements:

  • Certificate of Competency (Distribution Systems)/Certificate of Technology (Electrical)/Certificate IV Electrical/Associate Diploma Electrical Engineering, Certificate III in ESI - Power Systems or significant industry experience.
  • Proficient in the use of standard industry underground cable locators and application of VESI guidelines and regulatory requirements.
  • Strong interpersonal skills, including the ability to work across the organisation and interact/influence/negotiate effectively at all levels of management and with peers.

Your Career with Us:

We have a diverse range of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability. We strive to provide a safe, inclusive, and sustainable environment where all our people feel respected, valued, and supported to bring their whole selves to work and be the best they can be.

We are committed to equal opportunities for all employees and have an embedded Inclusion & Diversity Strategy. We are proud to be recognised as a WORK180 Endorsed Employer for all women.

We offer a range of benefits to support our employees, including a health and wellbeing subsidy, paid parental leave, and more.

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