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Technical Service Specialist

2 months ago


Richmond, Australia AUS Medtronic Australia Full time
About the Role

AUS Medtronic Australia is seeking a highly skilled Technical Service Specialist to join our team. As a Technical Service Specialist, you will be responsible for providing technical support and service to our customers, ensuring that their medical devices are functioning properly and efficiently.

Key Responsibilities
  • Provide in-house repair service and technical support to customers, sales personnel, and healthcare professionals.

  • Offer technical advice and guidance to customers, sales personnel, and healthcare professionals on product-related questions, issues, and problems.

  • Collaborate with sales personnel to provide technical data and support for product demonstrations.

  • Act as a liaison between sales personnel and customers on technical issues, ensuring prompt and effective resolution.

  • Develop and deliver technical presentations at sales meetings and customer locations.

Requirements
  • Bachelor's degree with 0 years of experience, or a Diploma with 2 years of relevant experience, or a Vocational certificate with 4 years of relevant experience.

  • 1-2 years of experience in technical services is preferred.

  • Relevant experience in repairing and servicing medical devices.

  • Excellent communication and interpersonal skills.

  • Ability to work effectively in a team environment.

What We Offer
  • A competitive salary and benefits package.

  • Opportunities for professional growth and development.

  • A dynamic and supportive work environment.

  • Access to cutting-edge technology and equipment.

  • A comprehensive training program.

About AUS Medtronic Australia

AUS Medtronic Australia is a leading medical technology company dedicated to alleviating pain, restoring health, and extending life. We are committed to innovation, quality, and customer satisfaction. Our team is passionate about making a difference in the lives of our customers and patients.