Technical Compliance Officer
1 week ago
About the Role:
We are seeking a highly skilled Technical Compliance Officer to join our Customer Services Group, reporting to the No Go Zone Team Leader. As a key member of our team, you will be responsible for managing works in and around the No Go Zone, providing specialist support and advice to internal and external customers regarding CitiPower and Powercor's register of underground and overhead assets.
Key Responsibilities:
- Provide internal and external customers with effective specialist support and advice in relation to queries and issues regarding CitiPower and Powercor's register of underground and overhead assets, Permits to Work, the No Go Zone process and structure clearances from CitiPower and Powercor's distribution networks.
- Work in the vicinity of both overhead and underground assets, providing informative technical advice to internal and external customers regarding the content and validity of plans, standards for Permits to Work and general customer enquiries.
- Understand and apply policies, procedures, work instructions and standards for Dial Before You Dig inquiries, Permit to Work concepts, drafting standards and CitiPower and Powercor information systems.
- Ensure that all customer requests are registered, responded to, and actioned in a timely and accurate manner and approved method.
Requirements:
- Certificate of Competency (Distribution Systems)/Certificate of Technology (Electrical)/Certificate IV Electrical/ Associate Diploma Electrical Engineering, Certificate III in ESI - Power Systems or significant industry experience.
- Proficient in the use of standard industry underground cable locators and application of VESI guidelines and regulatory requirements.
- Strong interpersonal skills, including the ability to work across the organisation and interact / influence / negotiate effectively at all levels of management and with peers.
About Us:
CitiPower and Powercor is a leading provider of energy services, committed to delivering safe, reliable, and sustainable energy solutions to our customers. We pride ourselves on our diverse and inclusive workplace culture, where our people are valued and supported to bring their whole selves to work. We offer a range of benefits, including a health and wellbeing subsidy, paid parental leave, and more.
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