Strategic Account Manager

3 weeks ago

Wetherill Park, Australia Veolia Full time
The Role: National Key Account Coordinator

We are seeking a highly skilled and customer-focused National Key Account Coordinator to manage our portfolio of national key accounts. As the main point of contact for our most important customers, you will provide superior service and support, contributing to the long-term growth and success of Veolia.

Responsibilities:

  • Act as the central point of contact for internal and external customers, ensuring timely and effective communication and issue resolution.
  • Perform data entry, integrity checks, and analysis to maintain accurate records and optimize account management.
  • Identify and resolve queries within required timelines, ensuring seamless customer experiences.
  • Maintain contractual and administrative requirements for national key accounts, including account setup, reporting, invoicing, and servicing.

Requirements:

  • Exceptional customer service skills, with the ability to communicate effectively at all levels.
  • Self-sufficient with strong organizational skills, attention to detail, and proficiency in MS Office, particularly MS Excel.

A Career at Veolia:

All Veolia employees are entitled to:

  • Employee share plan, annual salary review, and bonus opportunities.
  • Support for educational and development opportunities.
  • Access to endless career paths and opportunities for growth.
  • Employee Assistance Program, Bupa health insurance discount, corporate discounts, Fitness Passport, volunteer opportunities, and salary sacrificing options.

Our environmental solutions help customers preserve and renew natural resources, creating a better future for our planet. Here, you can build your career and contribute to a more sustainable world.

Veolia welcomes applicants from diverse backgrounds and is committed to conducting fair, ethical, and transparent recruitment based on merit. Candidates with ties to Veolia or related parties must disclose this information.

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