Account Manager

4 months ago

Wetherill Park, Australia CSR Full time

Strengthen builder ties and drive growth within your portfolio.
- Oversee pricing strategies and handle customer agreements.
- Use Dynamics 365 CRM to enhance engagement and align with sales teams.

At CSR, we're building a better future together.
We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems. At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.
**About the role**:
Are you passionate about building strong client relationships and driving growth in the residential market? CSR Interior Systems is seeking an Account Manager - Residential, to lead the execution of our Interior Systems (IS) strategy. In this role, you'll focus on retaining, managing, and expanding our customer base across our suite of building product systems. If you have a knack for strategic account management and a commitment to enhancing customer satisfaction, join us to make a significant impact in the residential sector.
- Strengthen builder and contractor relationships to deliver both new and repeat business.
- Identify and Grow Sales within portfolio to meet targets across Interior Systems
- Management of pricing processes (analysis, recommendations, approvals and credit sign off).
- Execution of price increase strategy for annual price reviews (including any out of cycle increases).
- Maintain call cycle frequency and customer engagement strategies to add value.
- Embrace and manage Dynamics 365 CRM sales tool.
- Maintain customer contracts/Agreements (performance, expiry/ renewals, pricing, and rebate commitments).
- Support and maintain credit terms in consultation with credit team.
- Increase Sales in Interior Systems product categories.
- Build rapport, collaborate, and share insights with customers and CSR sales teams to align shared performance targets

**What you bring to the role**:

- Aligned with CSR values and a minimum of three years B2B sales experience.
- The ability to knock down doors and quickly identify or discard an opportunity
- Can show a history of self-motivation and working autonomously in a similar role
- Good communication and negotiation skills.
- Excellent CRM and excel experience.
- Analytical and entrepreneurial mindset
- Previous demonstration and understanding of channel and channel management

**What we offer**:
We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

- Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
- Attractive Salary & Benefits with access to exclusive discounts and offers.
- Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands

**How to Apply**:
Welcome to the Interior Systems Team

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