Concierge and Guest Services Associate
3 weeks ago
Job Title: Hotel Porter
Job Type: Full-time
Location: Glenelg, South Australia
Job Description:
The Stamford Grand Adelaide is seeking a Hotel Porter to join our Front Office Team. As a Hotel Porter, you will be responsible for providing exceptional service to guests throughout their stay. Your primary duties will include securely parking guest cars, delivering bags and amenities in accordance with hotel policies, offering expert insight on hotel amenities and the surrounding local area, and acting as a front of house security advocate.
Responsibilities:
- Parking guest cars and delivering bags and amenities
- Providing expert insight on hotel amenities and the surrounding local area
- Acting as a front of house security advocate
- Ensuring operational efficiencies within the Front Office Team
- Creating a seamless check-in/check-out service experience for guests
Requirements:
- Customer service experience in a similar role is desirable
- Excellent communication and organisational skills
- Well-groomed and presentable
- Thrives in a fast-paced, constantly moving environment and is able to multitask
- Adaptable and able to problem-solve efficiently
- Perform tasks with a focus on attention to detail and integrity
- First Aid Trained (desirable)
- Hold a full, unrestricted driver's license and be able to drive manual and automatic cars (as required)
- Physical ability to perform manual handling tasks
- Ability to work flexible roster in line with operational requirements (Sunday to Sunday)
- Full unrestricted working rights in Australia
Culture and Benefits:
- Discounted meals and beverages
- Supplied meals during allocated shifts
- Employee Assistance Program
- Discounted onsite dry cleaning
- Career growth opportunities
- Discounted onsite car parking
How to Apply: Please submit a cover letter and resume. We thank you in advance for taking the time to apply for this exclusive role. Only shortlisted candidates will be contacted for an interview.
-
Hotel Guest Services Manager
6 days ago
Adelaide, South Australia Marriott International Full timeAre you a dynamic leader with a passion for delivering exceptional guest experiences? As a Concierge Supervisor at Marriott Hotels, you will play a crucial role in setting the tone for an unforgettable stay. About the RoleWe are seeking an experienced supervisor to lead our concierge team and provide outstanding service to our guests. This is a fantastic...
-
Concierge Supervisor
1 week ago
Adelaide, South Australia Marriott International Full timeAs a Concierge Supervisor with Marriott International, you will be part of a collaborative team driving innovation in the industry. Empowered to make an impact, you will be valued for your contributions in an environment built on strong relationships.Key Responsibilities:Engage and inspire guests through each interaction from arrival to departure, ensuring a...
-
Chief Concierge
4 weeks ago
Adelaide, South Australia Marriott Full timeJob SummaryWe are seeking a skilled Chief Concierge to join our team at Marriott Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and enjoyable.Key ResponsibilitiesProvide personalized service to guests, anticipating their needs and...
-
Hotel Concierge
4 days ago
Adelaide, South Australia Marriott Full timeAbout the Role:We are seeking a Hotel Concierge with exceptional interpersonal and communication skills to provide an exceptional experience for our guests. As a key member of our front office team, you will be responsible for ensuring that every guest interaction is engaging, inspiring, and memorable.Responsibilities:Be the face of the hotel, engaging and...
-
Adelaide, South Australia Marriott Full timeUnlock Your Potential as a Marriott ConciergeElevate your career by joining Marriott Hotels as a Concierge, where you'll have the opportunity to deliver thoughtful and heartfelt service that exceeds guest expectations.About the Role:As the face of our hotel, you will engage and inspire guests through every interaction, from arrival to departure.You will...
-
Concierge Supervisor
1 month ago
Adelaide, South Australia Marriott International Full timeUnlock your potential as a Concierge Supervisor at Marriott International, where innovation meets hospitality. As a key member of our team, you'll be responsible for delivering exceptional guest experiences, leading your bell team, and driving operational excellence.Key Responsibilities:Be the face of the hotel, engaging and inspiring guests through every...
-
Chief Concierge
3 weeks ago
Adelaide, South Australia Marriott Full timeLuxury Service Manager Job SummaryAs a Luxury Service Manager at Marriott, you will be responsible for delivering exceptional guest experiences in accordance with our high standards. Your primary focus will be on supporting the Concierge team in providing personalized services to our valued guests.Key ResponsibilitiesCoordinate day-to-day operations to...
-
Porter/Concierge
1 month ago
Adelaide, South Australia PULLMAN Full timeJob Title: Porter/Concierge Job Summary: We are seeking a highly skilled and customer-focused Porter/Concierge to join our team at PULLMAN. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Key Responsibilities: * Provide exceptional...
-
Concierge
4 weeks ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeCustomer Service Role | Property Division | Adelaide, SAWe're seeking a skilled Concierge to join our team at Allianz Australia Services Pty Ltd. As a key member of our Property Division, you'll be responsible for providing exceptional customer service and ensuring a seamless experience for clients, customers, and employees.Key Responsibilities:Act as the...
-
Luxury Hotel Concierge
4 days ago
Adelaide, South Australia Stamford Hotels and Resorts Full timeAbout the RoleAs a key member of our Front Office Team, you will provide exceptional service to guests throughout their stays at Stamford Grand Adelaide.We are seeking enthusiastic and hardworking professionals to join our team as Hotel Porters/Concierge staff. The successful candidate will create a seamless check-in/check-out experience for our valued...
-
Adelaide Oval Concierge
2 weeks ago
Adelaide, South Australia Adelaide Oval Full timeCustomer Service Role at Adelaide OvalThe SMA Concierge is a crucial role at Adelaide Oval, serving as the first point of contact for clients, guests, and visitors.This position requires exceptional organizational skills, a professional demeanor, and a warm personality to deliver outstanding customer service.Key Responsibilities:Manage the switchboard with...
-
Hotel Concierge Experience Specialist
3 days ago
Adelaide, South Australia Marriott Full timeCompany OverviewMarriott Hotels is a leading hospitality brand, renowned for its commitment to innovation and exceptional service. As a flagship brand, Marriott International's Premium portfolio has been putting people first for over 90 years.About the RoleWe are seeking an experienced Hotel Concierge Experience Specialist to join our team. The successful...
-
Food and Beverage Service Associate
4 weeks ago
Adelaide, South Australia Stamford Hotels and Resorts Full timeJob Title: Food and Beverage Service AssociateAbout the Role:This is an exciting opportunity for a highly motivated and service-oriented individual to join our award-winning team at Stamford Grand Adelaide as a Food and Beverage Service Associate. As a key member of our Grand Bar team, you will be responsible for providing exceptional service to our guests,...
-
Adelaide Oval Guest Liaison
3 weeks ago
Adelaide, South Australia Adelaide Oval Full timeAdelaide Oval Guest Liaison - Internal Applicants OnlyThe Adelaide Oval Guest Liaison is the first point of contact for clients, guests and visitors to the Adelaide Oval, making this a front-line role. This position requires someone who is extremely well-organised, professional, passionate, energetic and welcoming. Along with exceptional customer service...
-
Customer Experience Ambassador
1 day ago
Adelaide, South Australia Marriott Full timeAs Marriott Hotels, we are committed to delivering exceptional guest experiences. This is an exciting opportunity for a skilled and passionate Concierge Host to join our team.Position Summary:You will be the face of the hotel, engaging with guests from arrival to departure and ensuring their stay is nothing short of amazing.Respond to guest enquiries for...
-
Customer Service Ambassador
3 days ago
Adelaide, South Australia PULLMAN Full timePullman Porter / Concierge Job DescriptionWe are seeking a highly skilled and professional Porter/Concierge to join our team at Pullman. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable stay with us.About the RoleThis is an exciting opportunity for...
-
Concierge - Front of House Expert
4 weeks ago
Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeCustomer Service Excellence in Property DivisionWe're seeking a skilled Concierge to join our Property Division team in Adelaide, SA. As a key member of our front-of-house team, you'll be the first point of contact for clients, customers, and employees, providing a seamless experience and ensuring that all interactions are managed in accordance with security...
-
Bellhop
1 week ago
Adelaide, South Australia Hilton Hotels Full timeAmbassadors of exceptional service, Concierges are the face of Hilton Hotels, providing unparalleled Guest experiences throughout their stay. As a key point of contact, our Concierges are responsible for managing first impressions, ensuring every Guest feels valued and cared for.Key responsibilities include:Responding promptly to Guest enquiries, providing...
-
Hotel Ambassador
4 weeks ago
Adelaide, South Australia Marriott International Full timeAs a key member of the Marriott Hotels team, you will be responsible for delivering exceptional guest experiences and leading a team of concierge professionals.Key Responsibilities:Engage with guests to understand their needs and preferences, providing personalized recommendations and services to exceed their expectations.Lead a team of concierge staff,...
-
Food and Beverage Service Associate
1 month ago
Adelaide, South Australia Trippas White Group Full timeVirgin Australia Lounge Adelaide - Food and Beverage OpportunitiesWe are seeking a positive and motivated individual to join our team as a Food and Beverage Service Associate in the Virgin Australia Lounge Adelaide.About the RoleAs a Food and Beverage Service Associate, you will be responsible for providing exceptional customer service and ensuring a...