Customer Service and Team Administration Officer

3 days ago


Blackburn, Victoria, Australia Community Housing Ltd Full time

About the Role

We are seeking a highly skilled and compassionate Customer Service and Team Administration Officer to join our team at Community Housing Ltd. As a key member of our front-line service, you will be responsible for delivering exceptional customer service to our clients, providing a welcoming and supportive environment for those in need.

Key Responsibilities

  • Provide high-quality customer service to clients via phone, email, and in-person
  • Liaise with a diverse range of clients, including those with complex needs
  • Undertake various administrative tasks, including data entry, document scanning, and project support
  • Contribute to a collaborative team culture, working closely with colleagues to achieve our mission

About You

To be successful in this role, you will have a genuine passion for supporting vulnerable people in our community. You will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Previous experience in a customer-facing role, particularly in the social or community housing sector, is highly regarded.

What We Offer

As a valued member of our team, you will have the opportunity to grow your career across a range of teams and services. We offer a competitive salary, superannuation, and a range of benefits, including salary packaging and professional development opportunities.



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