Administrative Support Professional

19 hours ago

Blackburn, Victoria, Australia The Salvation Army Full time

We are seeking a highly skilled and empathetic Administrative Support Professional to join our expanding Salvos Funerals team. Based in Blackburn, this permanent full-time role offers a unique opportunity to make a significant contribution to a trusted brand within The Salvation Army.

The ideal candidate will be a problem solver with excellent communication skills and impeccable attention to detail. Previous experience in a similar administration position is preferable, but not essential. Proficient in the use of basic software systems is also required.

Key responsibilities include:

  • Customer Support: Respond to all enquiries from family/community members in a timely manner, providing relevant estimates and information to Families within agreed and appropriate timeframes.
  • Admin Support: Manage the administration component of prepaid funeral contracts and other areas of Salvos Funerals.
  • Data Management: Maintain all administrative documentation, including accurate and assessable filing and archiving of both electronic and manual paperwork.
  • Oversee the security and collection of ashes, coordinating delivery to families.

This role offers a hybrid working environment and the ability to work from our office or home. Eligible employees can access NFP salary packaging for living expenses ($15,900 tax-free) plus meals and entertainment benefits ($2,650 tax-free). Additional benefits include purchase leave, study leave, Paid parental leave, and access to exclusive financial, retail, and lifestyle discounts through Salvos Rewards.

In this esteemed position, you will have the opportunity to support families in their time of need, making a meaningful contribution to The Salvation Army's mission of doing good that transforms lives and futures for the better. With an estimated annual salary of $65,000-$80,000, depending on qualifications and experience, we invite applications from skilled professionals who share our values and commitment to excellence.

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