Desktop Computing Support Specialist

8 hours ago

Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $125,000
Desktop Computing Support Specialist

We are seeking a highly skilled Desktop Computing Support Specialist to join our team. This role involves providing on-site and on-call assistance to end-users within our desktop computing environment. The successful candidate will be responsible for coordinating various activities, from simple tasks to complex plans, and ensuring timely and accurate service delivery.

Key Responsibilities:

  • Image desktop PCs to specific SOE requirements and install additional hardware components and peripherals
  • Contribute to the creation of business desktop PC and mobile devices SOE software images via SCCM
  • Test new hardware and roll out new IT assets, returning replaced equipment for decommissioning
  • Deploy and maintain IP Phones, engaging external vendors as required
  • Setup loan equipment (such as projectors) for client-related presentations
  • Log, record, and manage all requests assigned via the IT Ticketing system, escalating tickets to external vendors as necessary
  • Update and document all processes and policies for sharing with team members
  • Collaborate actively with other IT team members by sharing knowledge and discussing problems
  • Prepare mobile devices (iPhones, iPads, etc.), deploy them, and manage via MDM
  • Adhere to the IT Professional Behaviour Protocol and contribute to an integral IT team improvement plan

Required Skills and Qualifications:

  • Strong knowledge of PC hardware and related peripherals
  • Knowledge of wired and wireless network technologies
  • Skills in supporting all versions of Microsoft Windows Operating Systems
  • Strong knowledge and experience in supporting Microsoft Office 2013/365 suite
  • Formal qualifications or certifications in Information Technology and/or Computer Science
  • Proven experience with remote networking technologies and desktop helpdesk support

Benefits:

  • 8+ years of relevant experience

What Next?

  • Desktop Computing Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeSpecialist Full time $90,000 - $110,000

    Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team. As a key member of our support group, you will be responsible for providing timely and accurate assistance to end-users within the organization's desktop computing environment.The ideal candidate will possess excellent analytical and problem-solving capabilities,...

  • Desktop Support Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $90,000 - $120,000

    Job Title:Desktop Support SpecialistAbout the Role:This position involves providing technical assistance and support to end-users within our desktop computing environment.The Desktop Support Specialist will be responsible for troubleshooting hardware and software issues, coordinating activities, and ensuring optimal service delivery.Main...

  • Desktop Support Specialist

    1 day ago

    Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $120,000

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our Information Technology team. The successful candidate will be responsible for ensuring the smooth operation of our company systems and networks, with a focus on providing excellent customer service to employees.Main Responsibilities:Perform intermediate to advanced desktop...

  • Desktop Support Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $90,000 - $105,000

    High-Performance Desktop Support Specialist Position AvailableJob Summary:This is an exceptional opportunity for a skilled desktop support specialist to join our dynamic team. The successful candidate will provide top-notch technical assistance to end-users within the organization's desktop computing environment.Key Responsibilities:Provide prompt and...

  • Desktop Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $100,000 - $120,000

    We are seeking an experienced technical professional to join our team as a Desktop Support Specialist. About the Role:The successful candidate will provide expert-level technical support for MS Desktop products, MacOS, and iOS.This role is ideal for someone with prior experience in resolving technical issues via telephone support and face-to-face...

  • Desktop Support Specialist

    2 days ago

    Brisbane, Queensland, Australia beBeeSupport Full time $80,000 - $90,000

    **Job Summary**We are seeking a highly skilled Desktop Support Specialist to join our team. In this role, you will provide technical support for PCs, laptops, and end-user devices.Main Responsibilities:Troubleshoot and resolve issues with Windows desktop environments, Microsoft Office, and other common applications.Deliver excellent customer service and...

  • IT Desktop Support Specialist

    4 days ago

    Brisbane, Queensland, Australia beBeedesktop Full time $90,000 - $110,000

    Desktop Support Engineer PositionWe are seeking a professional to fill the role of Desktop Support Engineer.This position requires strong technical skills and troubleshooting expertise.About the JobThe successful candidate will be responsible for providing timely and efficient desktop support services, ensuring minimal downtime and disruption.Key...

  • Technical Desktop Support Professional

    1 week ago

    Brisbane, Queensland, Australia beBeeTechnician Full time $72,000 - $96,000

    Desktop Support SpecialistThis role is designed for a skilled professional to provide onsite and on-call assistance within the organization's desktop computing environment.The successful candidate will be responsible for delivering timely and accurate support services to end-users, ensuring seamless functionality of desktop systems.Support POS hardware...

  • Desktop Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeSupport Full time $55,000 - $70,000

    Job Opportunity: Desktop Support ProfessionalWe are seeking a motivated and skilled IT professional to fill the role of Desktop Support Specialist. As an integral member of our team, you will be responsible for delivering exceptional desktop support services.Main Responsibilities:Provide timely and effective first-level support to end-users.Maintain and...

  • Computer Support Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $60,000 - $80,000

    Job DescriptionThis is a technical support role where you will respond to IT Service Desk enquiries and provide assistance to staff and associates.Responsibilities include:Providing timely technical support based on phone calls, in-person visits, and email requests.Offering remote assistance, conducting computer diagnostics, and resolving desktop hardware...