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Administration & Technical Support Specialist

2 months ago


Canberra, ACT, Australia Randstad Full time
Job Summary

We are seeking a highly skilled Administration & Technical Support Specialist to join our team at Randstad Digital. As a key member of our infrastructure team, you will be responsible for managing infrastructure requirements to meet future demand, providing operational support for hardware, software, and other assets, and ensuring timely resolution of infrastructure issues.

Key Responsibilities
  • Infrastructure Management: Manage infrastructure requirements to meet future demand, including planning, implementation, and maintenance of infrastructure systems.
  • Operational Support: Provide operational support for hardware, software, and other assets, including troubleshooting, maintenance, and repair.
  • Issue Resolution: Manage the prioritization and escalation of infrastructure issues to ensure timely resolution.
  • Change Management: Communicate the end-to-end implications of configuration changes and analyze the quality of requests for change management.
Requirements
  • Technical Skills: Proficiency in F5, Cisco ACI, Palo Alto Firewalls, Blue Coat Proxy, Infoblox DDI, Email Solutions, VPN Technologies, Routing and Switching Infrastructure, Network Analysis Tools, and Cloud Technologies (AWS/Azure/Google).
  • Education and Experience: Bachelor's degree in Computer Science, Information Technology, or related field, and minimum 5 years of experience in infrastructure management and technical support.
About Randstad Digital

Randstad Digital is a leading provider of digital recruitment solutions. We are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We are committed to helping people realize their true potential throughout their working life.