Customer Support and Retention Manager

We are seeking a highly skilled Customer Retention and Loyalty Program Manager to join our Direct-to-Consumer (DTC) team at DTC Job. This is a part-time, freelance opportunity with 20 hours of work per week in the CET timezone.The ideal candidate will have a proven track record of driving customer retention and loyalty in e-commerce and subscription-based...

About Tyro Payments LimitedWe're a tech-driven payments company with a passion for fostering diversity, inclusion, and continuous learning. Our collaborative team of 600+ members is dedicated to delivering great outcomes for our customers.Tyro is committed to creating meaningful customer experiences and driving business growth through innovative marketing...

Unlock New Opportunities as a Senior Lifecycle Marketing ManagerA leading global fintech company, renowned for its cloud-based accounting software, is seeking an experienced Senior Lifecycle Marketing Manager.Why this Role?You will play a key part in designing and executing retention and lifecycle campaigns to drive customer engagement and loyalty.As a...

About the RoleThis is a full-time, permanent position in our Sydney CBD contact centre.As a Customer Retention Specialist, you will be the first point of contact for RT Health members and work to promote products and services, save existing members who wish to cancel, and win back former members.You will manage member issues and concerns related to price,...

About the OpportunityAt DoorDash, our mission is to empower local economies by connecting consumers with their favorite restaurants and stores. We are looking for a Marketing Campaign Strategist for Customer Retention to join our team in Australia.Salary: AU$120,000 - AU$150,000 per annumJob Description:We are seeking an experienced marketing professional to...

Job SummaryWe are seeking an experienced Insurance Sales and Retention Manager to lead our sales and retention team in a dynamic underwriting agency.Key Responsibilities:Drive Performance Excellence: Oversee day-to-day operations, expanding the direct customer portfolio by enhancing new business conversion rates, quality metrics, retention rates, and revenue...

Opportunity OverviewWe are seeking an experienced Customer Experience Specialist to join our team in Sydney, focusing on sales and retention. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth.

We are seeking a dedicated and results-driven Retention Specialist to join our team in Sydney CBD. This is a full-time, permanent role with hybrid working available.The successful candidate will be the first point of contact for RT Health members in the contact centre, promoting products and services, saving existing members, and winning back those who have...

About DoorDash Technologies Australia Pty LtdAt DoorDash, our mission to empower local economies drives us to innovate and adapt quickly. We're a technology and logistics company that's grown from door-to-door delivery to providing a wide range of services. Our team members thrive in an environment where they can share their perspectives, solve new...

About the RoleWe are seeking an experienced Retention Marketing Strategist to develop and execute a comprehensive customer retention strategy, driving long-term growth and profitability.

Unlock Career OpportunitiesAt a Top-Ranked Australian Workplace, we're seeking a seasoned Marketing Manager to spearhead lifecycle and retention campaigns.Key Responsibilities:Lead the development and execution of end-to-end lifecycle marketing campaigns, leveraging behavioural insights and touchpoints across multiple channels.Design and implement targeted...

Customer Retention SpecialistCompany Overview:Proudly partnering with this dynamic fintech company in Sydney.Salary:A competitive salary package of approximately $72,500 per year, including superannuation and other benefits.Job Description:This newly established role demands a skilled Merchant Retention Specialist to seize ownership, drawing upon past...

About the Role:We are seeking a highly motivated and customer-focused Retention Specialist to join our team at HCF Australia.About You:To be successful in this role, you will have exceptional customer service skills, with experience in a contact centre, ideally within private health insurance.You will possess strong communication and interpersonal skills,...

We are seeking a highly skilled and customer-focused Retention Opportunity Specialist to join our team at RT Health, a division of HCF Australia.About the RoleThis is a full-time, permanent opportunity based in Sydney CBD with hybrid working available. As a Retention Opportunity Specialist, you will be responsible for promoting our products and services to...

About the RoleWe are seeking a highly motivated and experienced Member Retention Advisor to join our team in Sydney CBD. This is a full-time, permanent role that requires exceptional customer service skills and a proactive approach to promoting health insurance products and services.

Job Overview">This role offers a unique opportunity to lead our loyalty and retention marketing efforts, driving engagement with our members and delivering exceptional experiences.">About the Role">We are seeking an experienced Program Director to oversee our loyalty program, responsible for developing and executing strategies to increase member loyalty and...

Customer Success Manager Opportunity in SydneyWe are proud to be an exclusive recruitment partner for a fast-growing fintech company in Sydney, offering a unique opportunity for a Customer Success Manager.Approximately $72,000 per year + Super + CommsAbout the CompanyThis ambitious and dynamic fintech organisation is seeking a skilled professional with...

We are seeking a Customer Service Representative to join our team in Sydney CBD, located close to public transport, shopping and cafes. This is a permanent full-time opportunity with hybrid flexibility.About the company:Our client is a not-for-profit health fund that provides a range of health insurance policies to its members. As a proud, member-owned...

Job Summary">The Customer Success Operations Manager is a pivotal role at HSI, responsible for maintaining strong relationships with clients, supporting their experience with HSI products and services, achieving account growth (upsell) and retaining the license long term (renewal).This role requires excellent communication and business acumen, a strong...

About LEAP Legal SoftwareLEAP is the leading provider of productivity solutions for the legal industry, part of ATI – one of the largest international LegalTech companies.We're a fast-growing technology business where things seldom stay the same for long. With over 1,000 passionate and ambitious team members working together across multiple countries,...