Retention Specialist

2 weeks ago


Sydney, New South Wales, Australia HCF Australia Full time

About the Role:

We are seeking a highly motivated and customer-focused Retention Specialist to join our team at HCF Australia.

About You:

To be successful in this role, you will have exceptional customer service skills, with experience in a contact centre, ideally within private health insurance.

You will possess strong communication and interpersonal skills, with the ability to build rapport with members and provide tailored solutions to meet their needs.

A proactive and solutions-focused approach, combined with a positive attitude and enthusiasm for change, will enable you to thrive in this role.

In addition, you will have:



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