Customer Acquisition and Retention Marketing Professional

3 weeks ago

Sydney, New South Wales, Australia Tyro Payments Limited Full time

About Tyro Payments Limited

We're a tech-driven payments company with a passion for fostering diversity, inclusion, and continuous learning. Our collaborative team of 600+ members is dedicated to delivering great outcomes for our customers.

Tyro is committed to creating meaningful customer experiences and driving business growth through innovative marketing strategies.

As a Customer Acquisition and Retention Marketing Professional, you'll lead initiatives to engage, retain, and grow our customer base. You'll collaborate with teams across Marketing, Product, Sales, Data, and more to deliver impactful strategies that encourage multi-product adoption and foster long-term loyalty.

Key Responsibilities:

  • Campaign Planning and Execution: Design, implement, and optimize multi-channel customer marketing campaigns in collaboration with various teams.
  • Content Creation: Craft compelling customer content by distilling product information and CVPs, ensuring alignment with legal and compliance guidelines.
  • Retention Program Development: Collaborate across teams to develop and execute targeted retention strategies, including tailored offers for high-risk customers.
  • Data-Driven Insights: Analyze data to inform campaign strategies, measure impact, and continuously improve results.
  • Performance Monitoring and Reporting: Monitor and report on campaign performance, uncovering opportunities to enhance outcomes and refine strategies.
  • Value-Added Services Promotion: Lead initiatives that showcase Tyro's ecosystem of value-added services to improve customer engagement and retention.
  • Go-To-Market Initiatives Support: Educate customers on new products or features to drive activation, usage, and satisfaction.

Requirements:

  • Proficiency with CRM or marketing automation platforms such as Marketo, Salesforce, Braze, or HubSpot.
  • Strong understanding of business or retail banking products, including deposits, payments, and loans.
  • Excellent verbal and written communication skills, with copywriting experience highly regarded.
  • Demonstrated experience in customer or lifecycle marketing, ideally within finance or tech organizations.
  • Proven ability to manage multiple stakeholders, influence at all levels, and work effectively in cross-functional teams.
  • Strong commercial acumen with experience leveraging marketing and customer data for reporting and decision-making.

What We Offer:

  • A hybrid working policy that supports work-life balance.
  • Learning and career development opportunities.
  • 16 weeks paid primary carers leave.
  • 12 weeks paid secondary carers leave.
  • An annual team-based volunteer day.
  • A social culture with regular team events and activities.
  • Mental health and wellness initiatives.
  • Personal finance initiatives.

Estimated Salary: AU$90,000 - AU$110,000 per annum.

  • Marketing Campaign Strategist for Customer Retention

    3 weeks ago

    Sydney, New South Wales, Australia DoorDash Technologies Australia Pty Ltd Full time

    About the OpportunityAt DoorDash, our mission is to empower local economies by connecting consumers with their favorite restaurants and stores. We are looking for a Marketing Campaign Strategist for Customer Retention to join our team in Australia.Salary: AU$120,000 - AU$150,000 per annumJob Description:We are seeking an experienced marketing professional to...

  • Retention Marketing Strategist

    3 weeks ago

    Sydney, New South Wales, Australia DTC Job Full time

    About the RoleWe are seeking an experienced Retention Marketing Strategist to develop and execute a comprehensive customer retention strategy, driving long-term growth and profitability.

  • Senior Lifecycle Marketing Manager

    3 weeks ago

    Sydney, New South Wales, Australia Keegan Adams Recruitment Full time

    Unlock New Opportunities as a Senior Lifecycle Marketing ManagerA leading global fintech company, renowned for its cloud-based accounting software, is seeking an experienced Senior Lifecycle Marketing Manager.Why this Role?You will play a key part in designing and executing retention and lifecycle campaigns to drive customer engagement and loyalty.As a...

  • Customer Retention Marketing Specialist

    3 weeks ago

    Sydney, New South Wales, Australia DoorDash Technologies Australia Pty Ltd Full time

    About DoorDash Technologies Australia Pty LtdAt DoorDash, our mission to empower local economies drives us to innovate and adapt quickly. We're a technology and logistics company that's grown from door-to-door delivery to providing a wide range of services. Our team members thrive in an environment where they can share their perspectives, solve new...

  • Senior Marketing Manager

    2 months ago

    Sydney, New South Wales, Australia Real Time Full time

    We are seeking a Senior Marketing Manager - Customer Acquisition to lead our global marketing efforts and drive small business subscription growth across 150+ countries.Key Responsibilities:Develop and execute innovative acquisition marketing campaigns to drive small business subscription growth.Collaborate with cross-functional teams to deliver campaigns...

  • Program Director

    3 weeks ago

    Sydney, New South Wales, Australia Echo Entertainment Group Full time

    Job Overview">This role offers a unique opportunity to lead our loyalty and retention marketing efforts, driving engagement with our members and delivering exceptional experiences.">About the Role">We are seeking an experienced Program Director to oversee our loyalty program, responsible for developing and executing strategies to increase member loyalty and...

  • Senior Marketing Manager

    1 month ago

    Sydney, New South Wales, Australia Real Time Full time

    Unlock Global Markets with Our Senior Marketing Manager RoleWe're seeking a skilled Senior Marketing Manager to drive customer acquisition growth across our global markets.Key Responsibilities:Develop and execute innovative acquisition marketing campaigns to drive small business subscription growth.Collaborate with cross-functional teams to deliver campaigns...

  • Marketing Manager: Lifecycle and Retention Expert

    1 month ago

    Sydney, New South Wales, Australia Keegan Adams Recruitment Full time

    Unlock Career OpportunitiesAt a Top-Ranked Australian Workplace, we're seeking a seasoned Marketing Manager to spearhead lifecycle and retention campaigns.Key Responsibilities:Lead the development and execution of end-to-end lifecycle marketing campaigns, leveraging behavioural insights and touchpoints across multiple channels.Design and implement targeted...

  • Senior Sales Professional

    1 month ago

    Sydney, New South Wales, Australia Procter and Gamble Full time

    Job TitleOral Health Business Development ManagerAbout the RoleWe are seeking an experienced Oral Health Business Development Manager to join our team. The successful candidate will be responsible for developing and executing a sales strategy to drive business growth and increase market share.Key ResponsibilitiesTerritory ManagementDevelop and execute a...

  • Customer Retention and Loyalty Program Manager

    4 weeks ago

    Sydney, New South Wales, Australia DTC Job Full time

    We are seeking a highly skilled Customer Retention and Loyalty Program Manager to join our Direct-to-Consumer (DTC) team at DTC Job. This is a part-time, freelance opportunity with 20 hours of work per week in the CET timezone.The ideal candidate will have a proven track record of driving customer retention and loyalty in e-commerce and subscription-based...

  • Strategic B2B Marketing Professional

    3 weeks ago

    Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    About the RoleWe're seeking a highly skilled Strategic B2B Marketing Professional to join our team at Allianz Australia Services Pty Ltd.The primary purpose of this role is to lead the delivery of B2B, One to One campaign activity to achieve customer growth and retention business targets. This involves collaborating with business stakeholders to develop the...

  • Strategic Customer Marketing Leader for SC Johnson Professional

    2 weeks ago

    Sydney, New South Wales, Australia SC Johnson Professional Full time

    About the RoleWe are seeking a highly skilled and experienced Strategic Customer Marketing Leader to join our team at SC Johnson Professional. This is an exciting opportunity for a seasoned professional to lead and manage multiple major household/retail categories, drive business growth, and build strong relationships with key stakeholders.

  • Digital Marketing Professional

    4 weeks ago

    Sydney, New South Wales, Australia Online Marketing Gurus Full time

    We are currently looking for a talented Digital Marketing Professional to join our team in Sydney or Melbourne.The successful candidate will have the opportunity to work closely with our Account Management team to identify and execute client needs.As a key member of our team, you will be responsible for managing project deliverables, timelines and client...

  • Customer Engagement Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Singtel Full time

    About the RoleWe are seeking a highly skilled Customer Engagement Strategist to join our team. As a key member of our organisation, you will be responsible for developing and driving initiatives that leverage insights to identify and capitalize on opportunities within our prospect and customer base.Your primary objective will be to design and develop...

  • Acquisition Marketing Lead

    3 weeks ago

    Sydney, New South Wales, Australia Rest Full time

    About RestRest is one of Australia's largest profit-to-member superannuation funds, established in 1988. With nearly two million members and around $75 billion of funds under management, we are recognised as a responsible investment leader.Job OverviewWe are seeking an experienced Marketing Manager to join our Member Experience team, focusing on acquisition...

  • Customer Marketing Leader

    1 month ago

    Sydney, New South Wales, Australia SC Johnson Professional Full time

    About the Role:As a Customer Marketing Leader at SC Johnson Professional, you will be responsible for leading and managing multiple major household/retail categories. You will take ownership to create, develop, and analyze channel strategy, strategic planning, shopper communications, and activations.About You:You will need to have outstanding communication,...

  • Customer Experience Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Compare Club Full time

    Marketing Automation SpecialistWe are seeking a highly skilled Marketing Automation Specialist to join our Member Experience team at Compare Club.As a Marketing Automation Specialist, you will develop and implement multi-channel end-to-end customer journeys for engagement, retention, growth, and re-activation lifecycle campaigns. You will collaborate with...

  • Customer Acquisition Growth Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Keegan Adams Recruitment Full time

    Company OverviewWe are a globally recognised SaaS company consistently ranked among Australia's top places to work. Our mission is to empower SMBs, accountants, and bookkeepers worldwide by providing them with the essential tools and resources needed to thrive in today's fast-paced market.SalaryThe salary for this position is $484 per day plus...

  • Customer Support and Retention Manager

    3 days ago

    Sydney, New South Wales, Australia Darktrace Full time

    Darktrace is seeking a highly skilled Customer Support and Retention Manager to join their dynamic team in AU. In this role, you will be responsible for managing a portfolio of SMB accounts, fostering strong relationships and ensuring exceptional customer support.**Job Description:**Manage and Grow Customer Accounts: Utilize your expertise to identify...

  • Digital Marketing Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Online Marketing Gurus Full time

    About the RoleThis is a Sales Development Representative role with one of the leading companies in Australia.As a Sales Development Representative, you will be responsible for creating unforgettable first impressions for inbound marketing qualified leads and outbound leads.Key Responsibilities:Creating an unforgettable first touch point for inbound marketing...