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Sales Solutions Expert
3 weeks ago
Join a dynamic team and secure a challenging role as an Automotive Sales Expert. Reporting to the Retail Centre Manager, you will play a key part in delivering a seamless and engaging vehicle sales journey. This involves representing brands such as Subaru, Peugeot, Deepal, and Foton, acting as a trusted advisor, supporting customers from their first enquiry through to post-delivery follow-up.
The focus of this position is on delivering tailored solutions through exceptional service, expert product knowledge, and an ability to manage the end-to-end sales process with confidence. You will also be comfortable using digital tools such as Salesforce and working collaboratively with internal teams to ensure every customer interaction is efficient, flexible, and memorable.
Key Responsibilities:- Provide a personalised and engaging customer experience from enquiry through to delivery
- Showcase deep product knowledge to educate customers on vehicle features and benefits
- Manage the complete sales process including test drives, trade-in evaluations, paperwork, and post-sale follow-ups
- Utilise Salesforce and other digital tools to accurately maintain customer records and manage sales activity
- Collaborate with colleagues across departments to deliver a consistent and flexible experience across all customer touchpoints
- Proven experience in an automotive sales role is essential
- Specific experience with Utes and Trucks, and an understanding of customer needs in this segment is essential
- A passion for delivering exceptional customer service and creating memorable experiences
- A genuine interest in the automotive industry and enthusiasm for the products we represent
- The ability to multitask in a fast-paced environment
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and confidence using digital platforms
- Availability to work Saturdays (with a weekday off in lieu)
- Where possible, our flexible work policy helps support you in achieving a genuine work-life balance
- Thorough and ongoing training provided to support you in all aspects of your role
- Career and development opportunities – providing you with a sense of purpose and direction, you drive your destiny with Inchcape Australasia
- Supportive team environment – we foster a positive and supportive team culture and thrive on working well together
- Enjoy more time doing what you love with additional days off including an annual Wellbeing Leave Day and annual Volunteering Leave Day each year
- Recognition and Rewards – we recognise individual and team accomplishments
- Access to our employee benefits program including company car rental program and discounts on vehicle purchases, plus many more