Lead Operations Manager

20 hours ago


Melbourne, Victoria, Australia Frontline Hospitality Melbourne West Full time
Job Description:

We are seeking a seasoned Venue Manager to oversee the daily operations of our large, multi-level venue in Western Melbourne. The ideal candidate will have a proven track record of managing dynamic teams and driving profitability.

About the Role:

This is an exciting opportunity for an experienced Venue Manager to join our team and lead the operations of a busy venue. The successful candidate will be responsible for overseeing all aspects of the venue, including staff management, budgeting, cost control, labor management, rostering, and reporting.

Responsibilities:
  • Manage a team of 40+ staff across multiple departments.
  • Oversee daily operations, ensuring seamless coordination between front-of-house, bar, kitchen, and other departments.
  • Foster a positive work environment, mentoring staff, driving performance, and ensuring development opportunities.
  • Take responsibility for budgeting, cost control, labor management, rostering, and reporting, ensuring the venue operates efficiently and profitably.
  • Work closely with the head chef and kitchen team to ensure smooth kitchen operations, maintaining high food quality, and managing kitchen costs.
  • Implement and maintain operational systems, processes, and standards to ensure consistency and quality of service across all areas.
Requirements:
  • Proven experience managing large venues with a team of 40+ staff.
  • Strong people management skills with a focus on team development, coaching, and fostering a positive work culture.
  • Ability to manage costs, maximize profitability, and drive revenue through effective operational and marketing strategies.
  • Experience managing multi-level venues, including overseeing bar and kitchen operations, cost control, and rostering systems.
  • Strong understanding of kitchen operations and ability to work collaboratively with a head chef.
What We Offer:
  • A competitive salary package of $90,000 - $120,000 per annum.
  • Career growth opportunities within a dynamic and forward-thinking organization.
  • A great team culture and collaborative work environment.


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