Call Centre Representative

3 weeks ago


Melbourne, Victoria, Australia Weploy Full time

About Weploy

We are a leading provider of innovative staffing solutions, dedicated to connecting talented individuals with exciting job opportunities.

Salary and Benefits

The successful candidate will be rewarded with an hourly rate of $34.48, plus superannuation, providing a competitive salary package.

Job Description

We are seeking a highly skilled Call Centre Representative to join our team in Melbourne. As a Call Centre Representative, you will be responsible for handling a high volume of inbound queries through calling, emails, and chats across various sectors.

You will work Monday to Friday, 9am to 5pm, taking on average 50-60 calls per day. Your key performance indicators will include average handling time, quality assurance, roster adherence, and post-call customer surveys.

Required Skills and Qualifications

To succeed in this role, you will require a minimum of 6 months to 1 year's recent experience in a call centre or high-volume phone-based role, preferably within the financial services industry.

Additionally, you will need to possess excellent communication skills, both verbal and written, as well as confidence working with numbers and mathematics.

Benefits of Joining Our Team

We offer a supportive and bubbly team environment, with detailed training programs in place to ensure your success in this role.

What's Next?

If you're a motivated and experienced Call Centre Representative looking for a new challenge, please apply now to kick-start your career with Weploy.



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