Training and Development Specialist

3 days ago


Ballarat, Victoria, Australia Serco Full time
About the Role

We are seeking a highly skilled Training and Development Specialist to join our team in Ballarat. As a key member of our Learning and Development team, you will play a crucial role in delivering training programs to new and existing staff.

Key Responsibilities
  • Facilitate and deliver classroom-style training programs
  • Coordinate and plan training schedules and logistics
  • Evaluate and assess candidate learning outcomes and test results
  • Provide regular updates to stakeholders on training progress and any issues
Requirements

To be successful in this role, you will need:

  • A minimum Cert IV in Training and Assessment or equivalent
  • Passion and experience in supporting others to learn and develop
  • Strong understanding of contact centre operations (ideally)
  • Ability to establish and maintain a safe and inclusive learning environment
  • Warm and inviting interpersonal style; approachable, enthusiastic, and engaging
About Us

Serco is a global company that delivers essential services on behalf of governments and organisations around the world. We are committed to diversity and inclusion, and we encourage people from different backgrounds to apply.

What You Will Get
  • An attractive remuneration package with additional benefits
  • Rewards and recognition program, including awards and corporate retail discounts
  • Ongoing training tailored for your personal development plans
  • Friendly and diverse team with inclusivity and care at the heart of everything we do

Estimated salary: $65,000 - $85,000 per annum.



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