Warranty Operations Specialist

6 days ago

Melbourne, Victoria, Australia beBeeWarranty Full time $90,000 - $120,000
Job Overview

We are seeking an exceptional Warranty Manager to lead our warranty operations and collaborate with various departments to deliver excellent customer experiences.

  • Oversee the warranty claims process, ensuring seamless documentation and submissions.
  • Manage the performance and development of a team member to enhance efficiency and productivity.
  • Collaborate with service advisors, technicians, and other departments to gather necessary information for warranty claims.

To succeed in this role, you will need:

  • Previous experience as a dealership warranty manager, preferably in a luxury brand.
  • Strong leadership skills and the ability to mentor and develop a team.
  • Excellent organizational and time management skills.

As a key member of our team, you will enjoy:

  • A competitive salary package with incentives.
  • The opportunity to work at a leading dealership.
  • Ongoing training and development opportunities.

Key Performance Indicators:

  • Timely resolution of warranty claims.
  • Accurate documentation and submissions.
  • Development of efficient warranty processes and procedures.

Requirements

  • Knowledge of Mercedes-Benz vehicles is an advantage.
  • Proficiency in using computer systems and software for warranty processing.

What We Offer

  • Employee discounts on vehicle purchases, servicing, and parts.
  • A positive and inclusive work environment.

  • Warranty Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Mazda Australia Pty Ltd Full time

    As a Warranty Specialist at Mazda Australia, you will play a pivotal role in ensuring our dealer network receives top-quality warranty advice and support. Your expertise will help maintain the integrity of our warranty processes, ensuring that all claims meet our business rules and are processed efficiently. This position offers a unique opportunity to...

  • Warranty Specialist

    1 week ago

    Melbourne, Victoria, Australia Mazda Australia Pty Ltd Full time

    As a Warranty Specialist at Mazda Australia, you will play a pivotal role in ensuring our dealer network receives top-quality warranty advice and support. Your expertise will help maintain the integrity of our warranty processes, ensuring that all claims meet our business rules and are processed efficiently. This position offers a unique opportunity to...

  • Warranty Specialist

    1 week ago

    Melbourne, Victoria, Australia Mazda Australia Full time $90,000 - $120,000 per year

    About the role:As a Warranty Specialist at Mazda Australia, you will play a pivotal role in ensuring our dealer network receives top-quality warranty advice and support. Your expertise will help maintain the integrity of our warranty processes, ensuring that all claims meet our business rules and are processed efficiently. This position offers a unique...

  • Warranty Process Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeWarranty Full time $75,000 - $80,000

    As a warranty specialist, you will play a pivotal role in maintaining the integrity of our company's warranty processes.This position requires strong analytical skills and attention to detail. You will be responsible for providing accurate and practical warranty advice to our network, assisting them in the preparation and submission of warranty claims.Your...

  • Product Warranty Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomerFocused Full time $75,000 - $98,000

    Administration and support specialists play a vital role in ensuring seamless business operations.Your New RoleTriage customer warranty requests, documenting all information into the database, uploading relevant files or photos to support claims.Provide care instructions by sending recommendations for repairing products.Redirect customers to their warranty...

  • Warranty Claims Specialist

    6 days ago

    Melbourne, Victoria, Australia beBeeWarranty Full time $60,000 - $90,000

    We are seeking a Warranty Claims Specialist to join our team. This role involves assessing warranty claims, automotive parts experience and excellent communication skills.Main Responsibilities:Evaluate warranty claim validityProcess and submit repair orders for warranty claimsLiaise with vehicle manufacturers on policy entitlementsMaintain accurate records...

  • Warranty Recovery Specialist

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $70,000 - $95,000

    Warranty Recovery SpecialistThis is a key role in our Product Support Services team, responsible for driving improvement in warranty recovery.As a Warranty Recovery Specialist, you will process warranty claims and provide advice and guidance to colleagues.Process warranty work orders, including submitting claims to OEM's.Provide technical support and...

  • Warranty Claim Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeWarranty Full time $72,000 - $84,000

    At Fleetwood RV Solutions, we redefine outdoor living and travel experiences across Australia and New Zealand.Job Overview:We are seeking a proactive Warranty Specialist to manage and validate warranty claims, ensuring compliance with our warranty program.The ideal candidate will be responsible for investigating all warranty claims, submitting them for...

  • Warranty Training Specialist

    5 days ago

    Melbourne, Victoria, Australia beBeeWarranty Full time $80,000 - $115,000

    **Job Summary:**We are seeking a skilled professional to join our team as a Warranty Support Specialist. This role will involve leading local warranty training and managing the Warranty Counselling Process (WCP) with dealers in Australia and New Zealand.In this position, you will be responsible for developing warranty training material, providing input on...

  • Warranty Operations Manager

    2 weeks ago

    Melbourne, Victoria, Australia beBeeWarranty Full time $120,000 - $150,000

    Leading a warranty operations team requires a strategic thinker who can oversee the entire claims process. The ideal candidate will possess strong leadership skills, excellent organisational and time management skills, and a keen eye for detail.Key ResponsibilitiesManage Warranty Claims: Oversee the accuracy of documentation and submissions to ensure timely...