Current jobs related to Warranty Process Specialist - Melbourne, Victoria - beBeeWarranty

  • Warranty Process Coordinator

    1 week ago

    Melbourne, Victoria, Australia beBeeWarranty Full time $70,000 - $120,000

    Job OverviewThis role plays a crucial part in supporting the warranty process and delivering exceptional customer service.Responsibilities:Process warranty claims, ensuring accurate documentation and submissionsCollaborate with service advisors, technicians, and parts departments to gather necessary information for warranty claimsMaintain detailed records of...

  • Warranty Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Mazda Australia Pty Ltd Full time

    As a Warranty Specialist at Mazda Australia, you will play a pivotal role in ensuring our dealer network receives top-quality warranty advice and support. Your expertise will help maintain the integrity of our warranty processes, ensuring that all claims meet our business rules and are processed efficiently. This position offers a unique opportunity to...

  • Warranty Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Mazda Australia Pty Ltd Full time

    As a Warranty Specialist at Mazda Australia, you will play a pivotal role in ensuring our dealer network receives top-quality warranty advice and support. Your expertise will help maintain the integrity of our warranty processes, ensuring that all claims meet our business rules and are processed efficiently. This position offers a unique opportunity to...

  • Warranty Recovery Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $70,000 - $95,000

    Warranty Recovery SpecialistThis is a key role in our Product Support Services team, responsible for driving improvement in warranty recovery.As a Warranty Recovery Specialist, you will process warranty claims and provide advice and guidance to colleagues.Process warranty work orders, including submitting claims to OEM's.Provide technical support and...

  • Warranty Claims Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeWarranty Full time $60,000 - $90,000

    We are seeking a Warranty Claims Specialist to join our team. This role involves assessing warranty claims, automotive parts experience and excellent communication skills.Main Responsibilities:Evaluate warranty claim validityProcess and submit repair orders for warranty claimsLiaise with vehicle manufacturers on policy entitlementsMaintain accurate records...

  • Warranty Training Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeWarranty Full time $80,000 - $115,000

    **Job Summary:**We are seeking a skilled professional to join our team as a Warranty Support Specialist. This role will involve leading local warranty training and managing the Warranty Counselling Process (WCP) with dealers in Australia and New Zealand.In this position, you will be responsible for developing warranty training material, providing input on...

  • Caravan Warranty Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $45,000 - $60,000

    Job Title:We are seeking a skilled Caravan Warranty Specialist to join our team.The ideal candidate will have experience in processing warranty claims, general knowledge of caravans and mechanical aptitude, excellent computer and Microsoft Office skills, exceptional customer service skills, and the ability to maintain accurate records and data.

  • Warranty Claims Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeClaims Full time $60,000 - $80,000

    Warranty Claims Specialist OpportunityThis role involves working with a leading business in the building industry. The company has a significant national footprint and is comprised of various commercial interests, providing a diverse and competitive asset portfolio.As part of a large national Credit & Claims team, you will work with a diverse group of...

  • Product Warranty Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerFocused Full time $75,000 - $98,000

    Administration and support specialists play a vital role in ensuring seamless business operations.Your New RoleTriage customer warranty requests, documenting all information into the database, uploading relevant files or photos to support claims.Provide care instructions by sending recommendations for repairing products.Redirect customers to their warranty...

  • Technical Warranty Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia beBeeWarranty Full time $60,000 - $80,000

    Warranty SpecialistWe are seeking a proactive and detail-oriented warranty specialist to join our team.This role is responsible for managing and validating warranty claims, ensuring compliance with regulations, and coordinating product returns, repairs, and exchanges.The ideal candidate will have experience in technical service or warranty support,...

Warranty Process Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeWarranty Full time $75,000 - $80,000

As a warranty specialist, you will play a pivotal role in maintaining the integrity of our company's warranty processes.

This position requires strong analytical skills and attention to detail. You will be responsible for providing accurate and practical warranty advice to our network, assisting them in the preparation and submission of warranty claims.

Your key responsibilities will include:

  • Providing Warranty Support: Offer accurate and practical warranty advice to our network, assisting them in the preparation and submission of warranty claims.
  • Adjudicating Warranty Claims: Review and approve high-value and complex warranty claims, ensuring compliance with our business guidelines.
  • Prior Authorisation Requests (PARs): Assess PAR submissions, working closely with our network, technical teams, and state office representatives to ensure all submissions meet our standards.

Additionally, you will collaborate across teams to thoroughly review and understand all factors contributing to symptom, behaviour, or operation issues. Your excellent communication skills enable you to clearly articulate technical information to a variety of stakeholders.

The ideal candidate is a qualified automotive technician with motor mechanic trade qualifications and at least 4 years of post-apprenticeship experience. They possess excellent analytical abilities, problem-solving skills, and negotiation skills. As a team player, they work effectively within team environments and excel at building strong relationships with both external and internal partners.

Our company offers a range of benefits, including new car discounts, employee demo vehicle program, annual bonus eligibility, and a range of perks such as weekend loan cars and uniform allowance.