Corporate Reception

4 weeks ago

Melbourne, Victoria, Australia Team Global Express Full time

Job Title: Corporate Reception

About the Role:

We are seeking a highly skilled and professional Corporate Receptionist to join our team at Team Global Express. As the first point of contact for visitors and callers, you will be responsible for providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities:

  • Visitor and Call Management: Greet all visitors with a warm and welcoming smile, ensuring they are signed in and directed to the appropriate staff member. Answer and re-direct all incoming calls efficiently and professionally.
  • Mail and Courier Handling: Collect, sort, and distribute all incoming mail and courier parcels daily, ensuring timely handover and providing tracking details as needed.
  • Building and IT Coordination: Maintain accurate building pass data, liaise with the building manager, and work with IT to ensure office equipment is fully operational.
  • Meeting Room and Office Management: Assist with setting up and booking meeting rooms, manage stationery orders, and oversee kitchen supplies and maintenance.
  • Communication Hub: Act as the central point of communication for office updates, building works, and safety notices.
  • Administrative Support: Manage invoicing, secure bin collections, visitor sign-in systems, and more.
  • Safety and Compliance: Serve as a fire warden and first aid officer, working with the Safety Committee to ensure the building meets all safety requirements.

Requirements:

  • Excellent Communication Skills: Strong written and verbal communication skills, with the ability to communicate effectively with people at all levels, including visitors.
  • Intermediate IT Skills: Familiarity with end-user environments like Windows, macOS, and browser tools, with the ability to learn new software and systems quickly.
  • Strong Organizational Skills: Ability to prioritize tasks, meet deadlines, and maintain attention to detail, with a proactive approach to managing workloads.
  • Customer Service Focus: Strong customer service skills, with the ability to work well under pressure and provide exceptional service to internal and external customers.

About Team Global Express:

Team Global Express is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're committed to innovation, sustainability, and customer satisfaction, and we're looking for like-minded individuals to join our team.

What We Offer:

  • Competitive Salary: Above industry standards
  • Upskilling and Training: Opportunities for professional development and growth
  • Flexible Work Arrangements: Work from home options and flexible hours
  • Inclusive Workplace: Celebrating diversity and promoting equality

How to Apply:

Applying for this role is easy. Simply submit your application through our online portal, and we'll be in touch to discuss the next steps.

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