Corporate Reception

4 weeks ago

Melbourne, Victoria, Australia Team Global Express Full time

Job Title: Corporate Reception

About the Role:

We are seeking a highly skilled and professional Corporate Receptionist to join our team at Team Global Express. As the first point of contact for visitors and callers, you will be responsible for providing exceptional customer service and ensuring a positive experience for all who interact with our organization.

Key Responsibilities:

  • Visitor and Call Management: Greet all visitors with a warm and welcoming smile, ensuring they are signed in and promptly directed to the appropriate staff. Answer and re-direct all incoming calls efficiently and professionally.
  • Mail and Courier Handling: Collect, sort, and distribute all incoming mail and courier parcels daily. Ensure timely handover and provide tracking details as needed.
  • Building and IT Coordination: Maintain accurate building pass data, liaise with the building manager, and work with IT to ensure office equipment is fully operational.
  • Meeting Room and Office Management: Assist with setting up and booking meeting rooms, manage stationery orders, and oversee kitchen supplies and maintenance.
  • Communication Hub: Act as the central point of communication for office updates, building works, and safety notices.
  • Administrative Support: Manage invoicing, secure bin collections, visitor sign-in systems, and more.
  • Safety and Compliance: Serve as a fire warden and first aid officer, working with the Safety Committee to ensure the building meets all safety requirements.

Requirements:

  • Excellent Communication Skills: Possess excellent phone manner, professional oral communication skills, and the ability to communicate effectively with people at all levels, including visitors.
  • Intermediate IT Skills: Have intermediate IT skills, including data entry and familiarity with end-user environments like Windows, macOS, and browser tools.
  • Strong Organizational Skills: Demonstrate strong organizational skills with the ability to prioritize tasks, meet deadlines, and maintain attention to detail.
  • Customer Service Focus: Possess a customer service focus, with the ability to work well under pressure, take direction, and contribute to the efficiency and productivity of the office.

About Team Global Express:

Team Global Express is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why Join Us:

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What We Offer:

  • Competitive Salary: A competitive salary above industry standards.
  • Upskilling and Training: Opportunities for upskilling, training, mentoring, and more to support your career development journey.
  • Flexible Work Arrangements: Flexible work arrangements, including work from home.
  • Inclusive Parental Leave Policy: An inclusive parental leave policy that supports all parents and carers.
  • Peer Recognition Awards: Peer recognition awards that acknowledge when you go above and beyond.

Our Commitment to Diversity and Inclusion:

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals, and Aboriginal and Torres Strait Islander Peoples to apply.

Our Recruitment Process:

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in-person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug and alcohol screening.

Other Things to Note:

  • Reasonable Adjustments: When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
  • Communication: During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
  • Award-Winning Employer: TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.

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