Xero Support Specialist

3 weeks ago


Melbourne, Victoria, Australia Xero Full time
About the Role

This is a challenging yet rewarding role that requires strong problem-solving skills, excellent communication abilities, and a passion for delivering outstanding customer experiences.

You will be working closely with our customers, understanding their needs, and providing timely and accurate assistance to resolve their queries. You will also have opportunities to develop your knowledge of Xero's products and services, as well as work collaboratively with cross-functional teams to drive business growth.


  • Xero Support Expert

    3 weeks ago


    Melbourne, Victoria, Australia Xero Full time

    About XeroXero is a user-friendly platform that empowers small businesses and their accounting advisors to grow and succeed. Our purpose is to make life better for people in small business, their advisors, and communities worldwide.Your ImpactAs a Customer Experience Specialist, you'll be part of a 24/7 support team, working together to provide seamless...


  • Melbourne, Victoria, Australia Xero Full time

    Xero is a leading cloud-based accounting software company that empowers small businesses and their advisors to grow and thrive.We are seeking a highly skilled Customer Experience Specialist to join our team in AU. The successful candidate will be responsible for providing exceptional support and advice to customers, leveraging their deep product knowledge to...

  • Data Engineer

    3 weeks ago


    Melbourne, Victoria, Australia Xero Full time

    About the JobXero is seeking a highly skilled Data Engineer to join our Marketing Data Science, Analytics & Insights team. The successful candidate will be responsible for engineering large and complex data sets, building robust, reusable, and optimized data pipelines, and supporting the implementation of data transformation for analytics, business...


  • Melbourne, Victoria, Australia Xero Full time

    This role is your chance to join a leading company in Australia as they continue to grow rapidly.Xero exists to level the playing field for people and small businesses by simplifying accounting, invoicing, and payroll. With an amazing team based across New Zealand, Australia, and the USA, you will have the opportunity to drive operational excellence and...


  • Melbourne, Victoria, Australia Xero Full time

    This is an exciting opportunity to join Xero, a leading company in Australia, as a Customer Experience Specialist. With a rapidly growing team, you will be part of a dynamic and fun work environment that values employee growth and development.Xero's purpose is to make life better for small businesses, their advisors, and communities around the world. Our...

  • Software Engineer

    3 weeks ago


    Melbourne, Victoria, Australia Xero Full time

    Xero is a leading cloud-based accounting software company rapidly growing in AU. We are seeking a talented Software Engineer - Engineering Enablement Specialist to join our team.This role offers a chance to work on powering Xero's engineers and Partner Ecosystem with platforms and toolchains to rapidly build innovative, robust, and secure products that meet...


  • Melbourne, Victoria, Australia Xero Full time

    Support Expert for Small Business OwnersXero is seeking an experienced Support Expert to join its team, dedicated to providing exceptional support to small business owners, bookkeepers, and accountants.We support our people to do their best work, helping small businesses succeed with better tools, information, and connections. Our purpose is to make life...


  • Melbourne, Victoria, Australia Xero Full time

    Xero is a rapidly growing company seeking a skilled Technical Incident Specialist to join its team. As a key member of the Site Reliability Engineering team, you will be responsible for developing and delivering incident reporting for all levels of Xero.The ideal candidate will have knowledge of software, platform, or site reliability engineering and strong...


  • Melbourne, Victoria, Australia Xero Full time

    Customer Experience Specialist - AccountingThis role offers a unique opportunity to contribute to Xero's mission of empowering small businesses and accountants globally.Xero supports its people to do their best work, helping small businesses succeed with better tools, information, and connections. We are looking for accounting qualified or Cert IV in...


  • Melbourne, Victoria, Australia Xero Full time

    Unlock a Fulfilling Career at XeroXero, a pioneering company in Australia, invites you to join its rapidly growing Customer Experience Team as a CUSTOMER EXPERIENCE SPECIALIST. This role presents a unique opportunity to make a lasting impact on customers' lives while being part of a dynamic team.In this position, you will take ownership of resolving customer...


  • Melbourne, Victoria, Australia Xero Full time

    We are seeking an experienced Digital Insight & Analytics Analyst to join our team at Xero, a leading company in Australia.About the Role:Develop and deliver high-quality data analysis and insights frameworks to drive business decisions.Lead the requirements capture, data collection, analysis, visualization, and storytelling for the Data & Analytics team.Key...


  • Melbourne, Victoria, Australia Xero Full time

    Xero is a leading provider of cloud-based accounting software, serving small businesses and their advisors globally. We're committed to empowering these groups with better tools, information, and connections.Our Enterprise Technology group manages key Sales & Marketing Technologies used at Xero, focusing on Customer Acquisition and Engagement within the Grow...


  • Melbourne, Victoria, Australia Xero Full time

    Xero is a leading cloud-based accounting platform that helps small businesses and their advisors grow and thrive. As a Senior Customer Engagement Specialist, you will play a critical role in enhancing the user experience of our customers by designing, building, and delivering tailored solutions to support the use of our platform.Key responsibilities...

  • Reliability Expert

    1 month ago


    Melbourne, Victoria, Australia Xero Full time

    Senior Site Reliability Incident Analyst RoleWe are seeking a highly skilled Senior Site Reliability Incident Analyst to join our rapidly growing team at Xero.This exciting opportunity allows you to make a meaningful impact on the success of small businesses by delivering exceptional incident reporting and analysis. If you have a passion for software,...


  • Melbourne, Victoria, Australia Xero Full time

    About the RoleXero, a leading Australian company, is looking for an experienced Artificial Intelligence Specialist to join their AI Products group. As a key member of the Data & Science team, you will work collaboratively with scientists, engineers, product managers, and analysts to design and build products that use AI and ML to reduce toil and deliver...


  • Melbourne, Victoria, Australia Xero Full time

    Xero is a rapidly growing company that needs a skilled Senior Site Reliability Incident Manager to make a difference in small businesses.This role involves developing and delivering incident reporting for all levels of Xero, conducting analysis of incidents to enable learning and provide recommendations, collaborating with stakeholders to automate and...


  • Melbourne, Victoria, Australia Xero Full time

    We are seeking a highly skilled Site Reliability Engineer for Incident Response at Xero. This is an exciting opportunity to join a rapidly growing team and contribute to the success of our small business customers.In this role, you will develop and deliver incident reporting for all levels of Xero, conduct analysis of incidents to enable learning and provide...


  • Melbourne, Victoria, Australia Xero Full time

    About XeroXero is a cloud-based accounting platform that helps small businesses grow and thrive. Our purpose is to make life better for people in small business, their advisors, and communities around the world.We support our people to do the best work of their lives so they can help small businesses succeed through better tools, information, and...

  • User Experience Lead

    3 weeks ago


    Melbourne, Victoria, Australia Xero Full time

    Principal Product Designer at XeroThis is an exceptional opportunity to become a key figure in one of the leading companies in Australia, Xero. The company is rapidly growing, and this role offers the chance to be part of its exciting journey.Xero's purpose is to make life better for people in small business, their advisors, and communities around the world....


  • Melbourne, Victoria, Australia Xero Full time

    Skyrocket your career by joining Xero's Catalyst Engineering portfolio as a Senior Cloud Infrastructure Architect.As a member of our team, you will be responsible for powering Xero's engineers and Partner Ecosystem with platforms and toolchains to rapidly build innovative, robust, and secure products that meet customer needs.We're looking for someone with...