Technical Leader for Observability and Tooling Solutions
12 hours ago
About Xero
Xero is a cloud-based accounting platform that helps small businesses grow and thrive. Our purpose is to make life better for people in small business, their advisors, and communities around the world.
We support our people to do the best work of their lives so they can help small businesses succeed through better tools, information, and connections. When millions of small businesses are making a difference, the world is a more beautiful place.
About the Team
In Site Reliability Engineering (SRE), we drive and influence Xero to provide the most reliable experience for our customers. We are a global team based across New Zealand, Australia, and the USA.
We combine software and systems engineering to enable engineers across Xero to build and support products that are observable, stable, performant, tolerant to failure, and operate as intended in the face of varying conditions.
We strive to maximise the impact of post-incident learning across the organisation to improve the reliability and robustness of the Xero platform while providing enablement and training across observability, reliability engineering, incident management, and service ownership.
About the Role
Xero's Head of SRE Observability & Tooling will assume responsibility for the build, delivery, and ongoing maintenance of Site Reliability Engineering's tooling solutions as well as the Observability platform.
The leader will be responsible for building a dedicated team of highly experienced industry professionals who will drive enduring reliability at Xero through robust and consistent tooling, automation, and Observability solutions.
They will be responsible for building a world-class tooling ecosystem owned and delivered by world-class SRE professionals.
This position requires a strategic leader with a strong technical background, deep experience in SRE, and a passion for building high-performing teams.
Key Responsibilities
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