Product Support Specialist

2 weeks ago


Caloundra West, Queensland, Australia HeliMods Full time
About HeliMods

HeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.

We operate a comprehensive suite of soft and hard infrastructure, empowering our technologists, engineers, and manufacturing specialists to create industry-leading aerospace products and systems. Our mission is to enhance aviation programs and human endeavors through complex solutions, driving progress in emergency medical retrieval, search and rescue, aerial policing, and disaster relief.

Our technology solutions have a lasting impact on communities across states, territories, and countries, aligning with our Strategic Plan to grow nationally and in select global markets. To support this growth, we are seeking a highly skilled Product Support Engineer to join our dynamic team.

The Opportunity

We are seeking an experienced Product Support Engineer with 3-7 years of relevant industry experience, who is passionate about technology and innovation. This role is part of our growing Engineering team, offering opportunities for building new organizational capability. As a member of the Electrical Engineering team, you will collaborate with our customers, integration and field service engineers, and production organization to achieve successful product support and continuously improve our products to meet the growing market demands.

This role requires applying problem-solving skills to respond to stakeholder needs, determining and implementing design updates with associated certification as required, planning implementations, and continuously improving HeliMods' organizational capabilities in test, technical data, and training.

You will have the opportunity to learn from internationally experienced engineers, lead our up-and-coming talent, work with state-of-the-art airframes in our world-class facility, and drive the best available technology in an energetic, collaborative, and innovative culture that recognizes performance and celebrates success.

We will find a development pathway that utilizes your passions to accelerate your career development while delivering a diverse range of outputs critical to the organization's overall delivery.

Key Responsibilities
  • Conducting tests and reviews of physical products, systems, and PCBAs for embedded systems
  • Generating technical content and associated training for internal and external stakeholders
  • Collaborating with design engineers and other stakeholders to address non-compliance issues and develop effective solutions
  • Applying a structured approach to working, with the ability to deliver despite ambiguity, and thriving in a highly autonomous environment
Requirements
  • Bachelor's degree (or higher) in any relevant engineering discipline, particularly interested in Avionics, Electrical, and Electronics Engineering specialities
  • 3-7 years of relevant avionics, electrical, or electronics engineering industry experience
  • Experience with design software and simulation tools, such as Altium and Zuken
  • Experience with 3D CAD software, preferably Siemens NX
  • Experience in Product Lifecycle Management software, preferably Siemens Teamcenter
  • The energy, intelligence, and initiative to proactively overcome industries' toughest challenges
What We Offer

We offer a dynamic, high-growth business environment, with a strong performance culture that values innovation, creativity, accountability, and collaboration. Our team is vibrant, energetic, and rich with different skill sets, backgrounds, and experience, sharing a common passion for working together to solve complex problems in novel ways.

We back the development of our top talent by providing a progressive culture and unparalleled opportunities for motivated, talented people to further their careers. Our uniquely networked and flexible organizational structure enables our people to be agile, responsive, and empowered to make decisions quickly.

Career progression for us looks less like climbing a ladder and more like a continuous flow of exciting, meaningful opportunities that facilitate personal development and technical mastery. As a high-performance organization, we unashamedly work hard, dedicated to empowering our people, challenging convention, and pushing the boundaries in everything we do.



  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a pioneering aerospace technology company, headquartered on Queensland's picturesque Sunshine Coast. Our cutting-edge facilities serve as a hub for innovation, where our team of experts collaborate to deliver world-class solutions for our clients.We operate a comprehensive suite of soft and hard infrastructure, empowering our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a renowned aerospace technology company, operating from advanced facilities on the Sunshine Coast.We operate a suite of vertically integrated soft and hard infrastructure that supports our talented team of technologists, engineers, and manufacturing experts to deliver world-class solutions for our customers.As a founder-owned and...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a leading aerospace technology company, operating from cutting-edge facilities on Queensland's picturesque Sunshine Coast.We have a vertically integrated suite of soft and hard infrastructure that supports our talented team of technologists, engineers, and manufacturing experts to deliver world-class solutions for our customers.As a...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a leading aerospace technology company, operating from advanced facilities on Queensland's Sunshine Coast.We have a vertically integrated soft and hard infrastructure that supports our team of technologists, engineers, and manufacturing experts to deliver world-class solutions for our customers.Our objective is to deliver complex...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a leading aerospace technology company, operating from advanced facilities on Queensland's Sunshine Coast.We have a vertically integrated suite of soft and hard infrastructure that supports our team of technologists, engineers, and manufacturing experts to deliver world-class solutions for our customers.Our objective is to deliver...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a renowned aerospace technology company, operating from advanced facilities on the Sunshine Coast.We operate a suite of vertically integrated soft and hard infrastructure that supports our talented team of technologists, engineers, and manufacturing experts to deliver world-class solutions for our customers.As a founder-owned and...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a leading aerospace technology company, operating from advanced facilities on Queensland's beautiful Sunshine Coast.We operate a suite of vertically integrated soft and hard infrastructure that supports our talented team of technologists, engineers, and manufacturing experts to deliver world-class solutions for our customers.Our...


  • Caloundra West, Queensland, Australia HeliMods Full time

    About HeliModsHeliMods is a leading aerospace technology company, operating from a world-class facility on Queensland's Sunshine Coast.We make innovative, world-leading aerospace products that enable our customers to perform critical missions, including emergency medical retrieval, search and rescue, aerial policing, and disaster relief.In keeping with our...