Product Support Specialist

4 weeks ago

Caloundra West, Queensland, Australia HeliMods Full time
About HeliMods

HeliMods is a leading aerospace technology company, operating from advanced facilities on Queensland's Sunshine Coast.

We have a vertically integrated suite of soft and hard infrastructure that supports our team of technologists, engineers, and manufacturing experts to deliver world-class solutions for our customers.

Our objective is to deliver complex solutions that enhance aviation programs and human endeavors, innovating industry-leading aerospace products and systems that enable our customers to perform critical missions.

Our technology solutions are implemented at a network level, making lasting contributions to communities across states, territories, and countries.

We are growing nationally and in select global markets, seeking to appoint new team members to work in our dynamic environment.

The Opportunity

We are seeking an experienced Product Support Engineer with 3-7 years of relevant industry experience, passionate about technology and innovation.

This position is within a growing part of the Engineering team, providing opportunities for building new organizational capability.

As a member of the Aerospace/Mechanical Engineering team, you will collaborate with customers, integration and field service engineers, and production organization to achieve successful product support and continuously improve our products.

You will apply problem-solving skills to respond to stakeholder needs, determine and implement design updates with associated certification, plan implementations, and continuously improve HeliMods' organizational capabilities.

You will have the opportunity to learn from experienced engineers, lead up-and-coming talent, work with state-of-the-art airframes in our world-class facility, and drive the best available technology in a collaborative and innovative culture.

We will find a development pathway that utilizes your passions to accelerate your career development while delivering a diverse range of outputs critical to the organization's overall delivery.

Key Responsibilities

  • Conduct test and reviews of physical products
  • Generate technical content and associated training for internal and external stakeholders
  • Collaborate with design engineers and stakeholders to address non-compliance issues and develop effective solutions
  • Work with 3D design software and simulation tools, such as Siemens NX and Advanced Sim
  • Experience with Product Lifecycle Management software, such as Siemens Teamcenter

Requirements

  • Bachelor's degree in a relevant engineering discipline, particularly Aerospace and Mechanical Engineering
  • 3-7 years of relevant aerospace or mechanical engineering industry experience
  • Strong problem-solving skills and ability to work in a highly autonomous environment
  • Good working knowledge of CASR Part 21

What We Offer

We offer a dynamic, high-growth business environment with a strong performance culture that values innovation, creativity, accountability, and collaboration.

Our team is vibrant, energetic, and rich with different skill sets, backgrounds, and experience, sharing a common passion for working together to solve complex problems in novel ways.

We back the development of our top talent by providing a progressive culture and unparalleled opportunities for motivated, talented people to further their careers.

We are committed to empowering our people, challenging convention, and pushing the boundaries in everything we do.

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